Ux Research Intern

Job Description

Intern, User Experience Research

Digital Platforms & Engineering

We are seeking a User Experience Researcher Intern to join our Digital Platforms and Engineering team to support research for our digital properties. As a User Experience Researcher Intern, you will play a crucial role in understanding our users' needs and informing the design and development of our digital products. You will work closely with the User Experience team to support Product Managers and business stakeholders to prioritize customer needs and drive strategic decision-making.

Responsibilities:

· Assist in gathering and analyzing user feedback through research studies, including surveys, usability tests, and moderated interviews.

· Develop user personas to create a deep understanding of our target audience and inform product development and design decisions.

· Conduct customer journey mapping exercises to identify problems and opportunities for improvement in the user experience.

· Contribute to quantitative and qualitative data analysis to derive insights and inform decision-making.

· Support the interpretation of feedback and the translation of insights into actionable strategies.

· Contribute to the understanding of user needs and align them with business requirements.

Requirements:

· Enthusiasm and eagerness to learn about user research methods and techniques.

· Strong analytical and critical thinking skills.

· Interest in digital products, websites, and eCommerce.

· Basic understanding of user experience principles.

· Excellent communication and collaboration skills.

· Proficiency with the MS Office suite, particularly Excel.

· Ability to manage multiple tasks and prioritize effectively.

· Currently pursuing a degree in Technology, User Experience Research and/or Design, Psychology, Science Technology, AI, or related fields.

· Experience conducting research studies, including surveys, usability tests, and moderated interviews and familiarity with creating user stories, journey maps, and personas is a plus

Compensation:

The hourly pay for this role is estimated to be $23.75-26.50 . Actual compensation will be confirmed at time of offer.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

Compensation and Benefits

The hourly pay range estimated for this position based in California is $14.75–$45.75.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards