Port Drayage Dispatcher Bilingual In Mandarin

Job Responsibility:

• Monitoring vessel movements: Tracking the arrival and departure of ships, and maintaining updated records of their movements within the port.
• Coordinating cargo operations: Assigning berths to incoming vessels, coordinating loading and unloading activities, and ensuring efficient use of port resources.
• Communication and coordination: Serving as a central point of contact between the port authority, shipping companies, truck drivers, and other relevant parties to ensure smooth operations and timely execution of tasks.
• Managing schedules and logistics: Planning and organizing the movement of cargo, ensuring optimal utilization of available resources, and minimizing delays.
• Ensuring compliance: Adhering to port regulations, safety standards, and security protocols, and ensuring that all activities are carried out in accordance with applicable laws and guidelines.
• Problem-solving and troubleshooting: Resolving issues and challenges that may arise during cargo operations, such as equipment failures, delays, or last-minute changes to shipping plans.
• Document management: Maintaining accurate records and documentation related to vessel movements, cargo handling, and other relevant information.

Requirements:

• High School Diploma or GED
• 3 years Intermodal dispatch, operations and customer service experience
• Thorough knowledge of harbor and steamship line requirements
• TMS: Profit tools - Port Pro is a plus
• Knowledge of all terminal websites and how to create appointments and add/change client schedules when needed
• Knowledge of all laws affecting drivers and service-related issues (hours of service, size and weight limits, etc.)
• Familiar with office software in word and excel.
• Highly motivated individual with attention to detail.
• Good written and verbal communication skills (documentation, communication with peers, supervising, etc.)
• Ability to follow instructions and complete required training.
• Ability to work independently and/or as a team member.
• Able to work in fast passed environment
• Bilingual in Mandarin or Spanish is plus but not required.
• Schedule: Monday to Friday 8:30am to 5pm.

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Overtime

Experience:

• Port pro system: 1 year (Preferred)
• ocean freight dispatching: 3 years (Required)

Language:

• Mandarin (Preferred)

Work Location: Hybrid remote in Chino, CA 91708