Pool Team Leader

Position Title:Pool Team Leader

Resort and Location: Grandview Las Vegas

Job Code:

Department: Front Desk

FLSA Status: Non-Exempt

Reports To: Front Desk Manager

Position Summary:

The Pool Team Leader will report directly to Front Desk Manager.

Core responsibilities include the following, but are not limited to:

This position is primarily responsible for cleaning and maintaining the pool areas. Pool Attendants are in direct contact with guests daily and must maintain a strong hospitality centric spirit in accordance with DMI values. Pool attendants are responsible for maintaining order and providing a safe environment for guests in the pool area. Assists in directing and coordinating operations at the pool and fitness areas.

Specific Responsibilities:

• Oversee the pool area and maintain inventory of all poolside equipment for guests.
• Sets up chairs and umbrellas.
• Skims pools.
• Cleans and maintains pool equipment, pool and surrounding areas.
• Checks for any damage to pool equipment and reports said damage to Supervisor.
• Removes any broken or damaged pool furniture.
• Distributes towels to guests.
• Ensures the safety of both the pool staff and Resort owners/guests.
• Assists in planning and developing procedures to improve operations.
• Enforces all Resort and State policies, rules and regulations.
• Recognizes and responds effectively to emergencies.
• Assists with coordinating training and development.
• Monitors and records water conditions (temperature, clarity and pH levels readings).
• Inspects the pool and surrounding areas; reports unsafe conditions to manager.
• Plans and develops procedures to improve operations within the department.
• Makes recommendations on inventory to management.
• Responds to calls and questions from owners, guests and departments.
• Ensures daily log is complete.
• Cover for call outs, oversee schedule and designate pool stations.
• Follow up with pending maintenance issues with dispatch and maintenance.
• Performs other duties as assigned, requested or deemed necessary by management.

Supervisory Responsibilities:

Assist in supervising pool staff members. Carries out supervisory responsibilities in accordance with the Resort, State and Federal policies. Assists manager with interviewing, hiring, training & terminating employees; assigning and directing work; appraising performance and disciplining employees’ addressing complaints and resolving problems.

Position Requirements (Skills/Abilities):

Experience:

• One year of hospitality-related experience or pool attendant lead/supervisory experience. Timeshare or Resort experience highly desirable. Must be able to manage multiple priorities simultaneously; communicate effectively at all levels; and demonstrate the ability to analyze and resolve problems. Bilingual skills a plus.

• First Aid, CPR and CPO certifications preferred

Education: High School diploma or GED required.

Flexible Scheduling: Must be able to work Evenings, Friday, Saturday, Sunday and Holidays.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk use hands to finger, handle, or feel; talk or hear and taste or smell. The employee is frequently required to reach with hands and arms and stoop, kneel, crouch, or crawl. Prolonged periods sitting at a desk and working on a computer. The employee is occasionally required to sit and climb or balance.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds.

Standards of Appearance:

This position is highly visible in all resort areas, team members must present a clean professional appearance and must adhered to Daily Management, Inc., Local Standard Operating Procedures-Standards of Appearance.

Standards of Conduct:

The high ethical standards of Daily Management, Inc. must be upheld by all members of the management team. We pride ourselves on providing a professional caring atmosphere for guests and fellow team members and will achieve this goal through responsible action as individuals and as a group.

EEO ADA M/F VET DISABLED