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SalaryOverview:
Town and Country is looking for a Seasonal Pool Server. Dive into a refreshing career opportunity as a Pool Server, where you'll be the sunshine in our guests' day and the master of poolside paradise. With your friendly demeanor, impeccable service, and expert knowledge of our menu offerings, you'll provide a delightful dining experience that keeps guests coming back for more. If you're ready to make a splash and create unforgettable memories for our poolside patrons, join us as our Seasonal Pool Server! #TownandcountrySD Pay Rate $16.85
Responsibilities: - Guest Service: Greet guests with warmth and enthusiasm as they arrive at the pool, providing personalized recommendations and assistance to enhance their poolside experience.
- Order Taking: Take food and beverage orders accurately and efficiently, utilizing our POS system to process transactions and ensure prompt delivery of orders to guests' lounging areas.
- Menu Knowledge: Have a thorough understanding of our menu offerings, including specialty cocktails, refreshing beverages, and delicious poolside snacks, to provide informed recommendations and answer any guest inquiries.
- Upselling: Utilize suggestive selling techniques to promote featured menu items, daily specials, and add-on options, maximizing sales opportunities and enhancing the guest experience.
- Cleanliness and Maintenance: Maintain a clean and organized poolside environment, including clearing empty dishes and glassware, tidying lounging areas, and promptly addressing any spills or messes.
- Safety Awareness: Maintain awareness of poolside safety guidelines and protocols, including monitoring guest behavior, preventing overcrowding, and enforcing pool rules to ensure a safe and enjoyable experience for all.
- Team Collaboration: Work collaboratively with poolside attendants, lifeguards, and other staff members to coordinate service and support overall pool operations as needed.
- Customer Focus: Passion for providing exceptional customer service and creating memorable experiences for guests, with a friendly and approachable demeanor.
- Communication Skills: Clear and effective communication skills, with the ability to interact confidently with guests and team members in a fast-paced environment.
- Hospitality Experience: Previous experience in a customer service or hospitality role, preferably in a poolside or outdoor dining setting, with a demonstrated ability to deliver high-quality service with a smile.
- Menu Knowledge: Familiarity with food and beverage offerings, including cocktails, snacks, and light fare typically served in a poolside setting, with the ability to make recommendations and answer guest questions.
- Team Player: Collaborative spirit and willingness to work closely with colleagues to ensure seamless service and a positive guest experience.
RBS Certification
