Address
Form of workPerforms intermediate skilled clerical work coding, reporting, filing and researching police records and police related data; does related work as required. Work is performed under the regular supervision of a Civilian Unit Supervisor.
Maintaining and filing police records; preparing reports; assisting the public; entering data and checking reports for accuracy.
(The following tasks are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)
- Works at Front Desk area; answers phones; greets public and gives information and assistance to the public and officers.
- Enters, files and maintains incident, arrest, accident and field interview/trespass records.
- Enters, files and maintains warrants/orders for arrest, criminal summons and subpoenas.
- Ensures completeness and accuracy of reports submitted for data entry.
- Prepares reports on initial investigation of assigned calls for service.
- Takes into custody found property and items of evidence.
- Accesses D.C.I. and N.C.I.C. for necessary information.
- Receives and processes applications for tax permits/franchises; issues permits for tax operators/franchises.
- Collects money for parking citations, fingerprints and taxi permits/franchises; prepares bank deposits and reports.
- Processes applicants for community homeless shelter.
- Archives various types of police records.
- Performs related tasks as required.
General knowledge of modern record keeping procedures and practices; general knowledge of police forms, terminology and records; general knowledge of departmental programs, policies and procedures; ability to perform a considerable volume of detailed record work; ability to maintain files; ability to type accurately and at a reasonable rate of speed; ability to operate general office and data entry equipment; ability to follow written and oral directions; ability to establish and maintain effective working relationships with associates and the general public.
Any combination of education and experience equivalent to graduation from high school including or supplemented by courses in typing and some experience in general clerical work.
Special Requirements
Obtain and maintain a current D.C.I. certification and a Notary Public certification issued by the State of North Carolina.
