Police Records Technician I

```JPosition Summary

Under the direct supervision of the Police Records Supervisor, the Records Technician Level 1 is an entry level, uniformed, civilian employee of the St. George Police Department. The primary function of the SGPD Records Unit is to perform a variety of specialized clerical and technical duties involved in processing, routing, maintaining and storing official police reports in a Records Management System (RMS). Level 1 Technicians will receive training and guidance in understanding the structure, resources, and work flow of the Police Department in general and the Records Unit’s role within the organization.

Essential Functions (Essential functions, as defined under the Americans with Disabilities Act, may include the followingtasks, knowledge, skills, and other characteristics. The list of tasks is illustrative only and is not a comprehensive listing of all functions and tasks performed by positions in this class.)

1.Receives, evaluates, and routes requests for department records by mail, email, fax, and phone

2.Operates computer terminal to enter, retrieve, and update law enforcement incident information in theSpillman RMS

3.Reviews, redacts, and disseminates law enforcement records in accordance with State Law and City Policy.

4.Organizes, scans, and files physical and electronic documents in a variety of physical and electronic formatsand locations.

5.Receives, receipts and accurately processes payments for fees, penalties or fine payments by cash orcredit/debit card.

6.Performs specialized police clerical functions including, but not limited to, processing civil violations,subpoena requests, return of service requests, case requests, electronic records routing and dissemination, andcitations.

7.Assists in retrieving and compiling data in response to requests for Police Records utilizing information fromRMS, digital archiving and other electronic or paper database storage systems in an accurate and timelymanner.

8.Provides a high level of customer service for members of the Police Department, Attorney offices, CourtAgencies, outside LEA agencies, military agencies, insurance agencies…etc and the general public whocontact the Police Department for inquiries and requests, in person, by phone or electronic means in anefficient, accurate and timely manner

9. Maintains a high level of confidentiality and accountability as a member of the Police Department.

10. Performs other related duties as required.

Typical Physical/Mental Demands/Working Conditions

Law Enforcement office environment dealing with external, internal, and outside agency customer service requests (face-to-face, telephone, or otherwise). Light to medium physical effort, infrequent lifting of weights up to 25 pounds. May include sitting or standing for extended periods while operating assigned equipment. Considerable exposure to stress as a result of human behavior, including dealing with unpleasant, angry, or discourteous individuals as part of the job requirements. Exposure to graphic and potentially disturbing video, audio, and photographic materials associated with crimes of violence, lewdness, or other criminal activities (death scenes, violent encounters involving citizens, officers, or both, etc).

Note: This position will require a complete police department background check and a voice stress analysis test.

Qualifications

Education and/or Experience: High school diploma or equivalent.

Knowledge, Skills, and Abilities

Knowledge of:

• City and Police Department policies and procedures governing all police and front office related activity.

• Principles and practices used in establishing, utilizing, and maintaining files and information retrieval systems.

• Correct English usage and spelling, punctuation, and grammar.

• Basic recordkeeping, bookkeeping, and proper cash handling procedures.

• Providing a high level of customer service and accountability.

• Bilingual ability preferred.

Skills in:

• Office computer skills desirable, Microsoft office, Windows operating systems and other computer programs as required.

• Type 40 words per minute (net tested).

• Organization and filing

• Must have a strong orientation to confidentiality, accountability, detail and accuracy.

Ability to: (learn or perform)

• Efficiently and effectively use Spillman, State UCJIS computer system, and other computer programs utilized by the City of St. George.

• Utilize and operate a personal computer, calculator, cash drawer, postage meter, copy machine, FAX, and VOIP telephone.

• Learn Government Records Access and Management Act (G.R.A.M.A.) laws

• Perform work within established timelines with a minimal of direct supervision.

• Deal with a variety of personnel and situations within the police department as well as the public on a daily basis.

• Establish and maintain effective working relations with elected City officials, department heads, coworkers, supervisors, and other law enforcement, government, and private agencies and personnel.

• Effectively communicate with citizens, including the ability to elicit information from upset and irate citizens to a satisfactory conclusion.

• Accurately enter police reports, other legal information and perform math calculations as required

• Research and compile data in an accurate and efficient manner.

• Exercise accurate cash handling skills and accountability.

• Understand and follow oral and written instructions.

• Communicate oral and written information clearly and concisely.

• Perform duties, exercise good judgment and make sound decisions efficiently and accurately at all times especially during pressured and stressful situations.

• Work in a paramilitary organization which relies on policies and procedures to govern dress code and behavior of officers and civilians, including adhering to a specific Chain of Command for accountability.ob Summary:```

We are seeking a highly organized and detail-oriented Correctional Records Technician to join our team. In this role, you will be responsible for maintaining accurate and up-to-date records of inmates within our correctional facility. The ideal candidate will have strong administrative skills and the ability to work in a fast-paced and high-pressure environment.

```Duties:```
- Maintain inmate records, including personal information, sentencing details, and disciplinary actions
- Process and update inmate files in accordance with established procedures
- Ensure the accuracy and completeness of all records, including court documents and medical records
- Assist with the preparation of reports and documentation for parole hearings and court proceedings
- Collaborate with other departments to gather necessary information for record updates
- Conduct regular audits to identify any discrepancies or errors in inmate records
- Respond to inquiries from law enforcement agencies, legal professionals, and other authorized individuals regarding inmate records

```Skills:```
- Strong written and verbal communication skills for report writing and correspondence
- Ability to effectively utilize surveillance equipment for monitoring inmate activities
- Experience in handling animals, as some facilities may have K9 units or therapy animals
- Knowledge of first aid procedures to provide immediate medical assistance if needed
- Familiarity with criminal investigation techniques to support law enforcement efforts
- Understanding of loss prevention strategies to ensure the security of inmate records
- CPR certification for emergency response situations
- Proficient in conflict management techniques to deescalate tense situations
- Valid driver's license for transportation between facilities or off-site assignments
- Relevant certificate or degree in criminal justice or a related field is preferred

If you are a motivated individual with strong attention to detail and a passion for maintaining accurate records within a correctional setting, we encourage you to apply. Join our team today and make a difference in the lives of inmates while ensuring the safety and security of our facility.

Note: This job description is intended to provide a general overview of the position and does not encompass all tasks or responsibilities that may be assigned.

Job Type: Part-time

Pay: $16.85 per hour

Expected hours: 28 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Saint George, UT 84770: Relocate before starting work (Required)

Work Location: In person