Play By Play Supervisor, Broadcast Operations

Play by Play Supervisor, Broadcast Operations - Sirius XM

Who We Are:

SiriusXM and its brands (Pandora, Stitcher, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM's vision to life every day.

SiriusXM

SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM's platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Stitcher, Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company's advertising sales organization, which operates as SXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.

How you'll make an impact:

Serve as a shift lead to ensure quality control of Sirius XM content for over 20,000 Play by Play broadcasts per year. Ensure schedules are set, checklists are followed by staff on shift, and all aspects of the live broadcast from start to finish are executed correctly. 

What you'll do:

• Work in our 24/7 operations centers to ensure successful live sports Play by Play broadcasts.

• Supervise personnel on shift to ensure all workflows needed to successfully get live Play by Play broadcast on air.

• Coordinate with board operators and board operator supervisors to ensure appropriate operation of games and transitions to other programming,

• Collaborate with Sports Programming department to obtain information necessary for successful broadcasts.

• Review schedules on an ongoing basis and set up automation systems in advance of broadcasts.

• Complete scheduling requirements across multiple broadcast automation and scheduling systems.

• Obtain connections and check provider feeds prior to broadcast.

• Track time changes, cancellations or postponements and ensure schedule corrections propagate across multiple systems.

• Perform thorough QC processes and assist with changes and fixes required prior to broadcast.

• Document all issues in incident tickets.

• Follow up on incident tickets that need further review, providing precise information on root cause, to negate repeat issues.

• Cover shifts as needed due to absence or other PTO taken by staff.

• Provide training to Individual Operators.

• Assist in the development operations documentation ensuring all process and procedures are detailed to integrate any new systems, components, or broadcast requirements.

• Work with management to ensure consistent processes, procedures and protocols are applied across all locations to facilitate a common operating environment for all staff members.

What you'll need:

• 5 years of Broadcast Operations experience with work in a leadership role

• Strong organizational abilities and attention to detail

• Working on-site during weekends and holidays is required

• Ability to multi-task and shift priorities

• Strong written and verbal communication skills

• Excellent telephone skills (eg. pleasant and helpful)

• Strong organizational skills and attention to details

• Positive attitude and strong work ethic

• Ability to make quick informed decisions during times of uncertainty or last-minute requests

• Familiarity with broadcast automation systems

• Thorough understanding of digital audio routing systems

• Technical knowledge of satellite, IPCODEC, MPLS, and other transmission technologies

• Must have legal right to work in the U.S.

At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $85,000 to $130,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.