We are committed to hiring top talent into our operations teams to deliver world-class services.We look for self-motivated and goal-oriented people eager to learn our trade and be a part ofour growing team. We value individuals who are problem solvers, team workers and maintain abright, positive attitude. If you like a fast-paced work environment to learn lifelong skills, wewill welcome your application.
- Competitive pay with additional off-shift premiums
- Health and dental coverage
- Short-term and long-term disability insurance
- Employer matched 401(k)
- Educational reimbursement
- On-site health care, health coaching, psychiatric care, chiropractor, massage, amp; acupuncture services
- 8 paid holidays
- Paid Vacation (begins accruing from day 1)
Hold Area and Non-Conformance Management
- Reviewthe hold area daily to resolve any hold order issues and required customercontact
- Perform referee test where required.
- Performroot cause investigation using a team approach.
- Performcontainment review and coordinate containment response plans.
- Contactcustomers where required to address quality issues.
- Generatenecessary reworks.
Customer Concern and Corrective Action Management
- AttendWeekly Concern Meeting and report issues.
- Managedivision’s customer concerns and take the lead contacting for customer toaddress concerns and resolve issues.
- Elevatecustomer concerns to corrective action as necessary.
- Coordinatecredits with accounting.
- Managethe corrective action system.
- Championcontinual improvement and coordinate with the rest of the team utilizing 6Sigmablack belt principles to improve division performance.
- Performeffective root cause analysis to identify the core issues.
- Generatecorrective and preventative actions based on:
o Nonconformance and Concern data.
o Manage supplier corrective actionrequests.
- Administratethe management of change system through generating the requiredre-trainings/notifications to support procedure and process revisions andissuance.
- Organizethe records by employee to provide clear documentation of training.
Quality Control Team Management
- Managethe team of dedicated inspectors and provide training and guidance to the team.
- Captureinspection photos as required and update processes to provide robust inspectionprocesses.
- Fillin as required for absent inspectors and assist in coordinating inspectionstaffing.
- Supportthe division’s 6S efforts.
- Helpmaintain the basic working condition of the Inspection department.
Communication
- Providea weekly presentation to the division at shift changes.
- Shownonconformance and concern data addressing YTD %
- Presentthe trainings and gather documentation that the team acknowledges theyunderstand Process/Procedure/Training changes.
Equipment Quality Support
- ThePlant Quality Control Manager is liaison for the Equipment Quality for testingequipment and must understand the Equipment Quality function to provide thenecessary support to ensure quality equipment functions as designed.
- Performbasic hardness tester troubleshooting.
- Performcontainment activities when a furnace or hardness tester has an issuenecessitating review.
Job Launch
- ProvideJob Launch support to ensure work orders meet the customer requirements.
- Verifyinspection method and practices are suitable and improve instructions whererequired with photos or diagrams.
- Relayto the team any risks, develop reactions where applicable.
- Communicateany extreme inputs that Quoting or Technical Directors may need to be effective
Quality System Management
- UnderstandThermTech’s Quality System and be able to navigate the system to understand therequirements.
- ReviewInstructions issued by the Technical Director to ensure they align with theQuality System.
- Participatein Annual Quality Manual Review.
- Understand and efficiently use Bluestreak amp; Microsoft Office software.
- Understand ThermTech’s quality policy, mission, vision, amp; values statement
- Basic computer skills
- Basic math knowledge
- 6S Safety-focused mindset
- Must be a servant leader.
- Excellent written amp; verbal communication skills
- Excellent time management
- Self-motivated
- Able to work collaboratively with others
- Focused on satisfying both internal and external customers.