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Form of workJob Description
Are you a PIA P&C Specialistwho is looking to join one of the top Business Process Outsourcing Human Capital Management Industries?
Are you looking to further your career and grow?
Do you have experience in customer service/insurance?
If you answered yes to those three questions, then apply today!
Acara Solutions seeks highly qualified candidates to work on-site with our client in Rochester, NY. Interested?
Here's what you'd do:
- Responsible for daily processing/data entry/validation of records and maintenance of new and existing insurance accounts.
- Maintain a high level of knowledge of the products and services supported by the client.
- Provide customer service and support to both internal and external clients.
- Performs data entry of confidential client information and is responsible for the security of this information as files are loaded into the client's systems.
- Initiates timely new account setup and processes all documentation related to the setup and maintenance of new or existing accounts for Workers' Compensation and other insurance lines.
- Meeting department quality and productivity standards relative to data input and established timelines.
- Maintains necessary documents and records to ensure compliance with all applicable state and federal insurance regulations.
- Provides necessary documentation to states, federal insurance agencies, and our insurance partners as necessary.
- Responsible for the accuracy and integrity of the client's financial and insurance transactions to ensure client satisfaction.
- Respond to inbound inquiries or e-mails and place outbound calls or e-mails to clients' insurance partners and other clients' offices as necessary by the business unit to complete the new account setup.
- Researches and resolves product and service-related issues from clients and internal and external partners to ensure client satisfaction.
- Maintains accurate recording of all internal and external communications used for the accurate and timely setup service and maintenance of new or existing insurance accounts.
- Maintains positive and professional relationships with clients and internal and external partners to ensure client satisfaction.
- Utilizes multiple computer software applications with carrier and bureau websites to perform their job duties. Internal systems to include HRIS WebORS Core Advanced Payroll Application and other Microsoft Access databases to ensure the proper set up of new insurance policies and to respond to all client inquiries.
- Participates in product-related projects or training sessions as necessary.
- Other duties as assigned.
Here's what you'll get:
Pay: $15.01 - $17.00/hour.
Hours: 40 hours/week.
Length: Temporary (6 Months).
Sounds like a good fit.
APPLY TODAY
About Acara Solutions
Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.
Required Skills / Qualifications:
- High School Diploma or GED.
- Minimum of 1-year experience in customer service/insurance.
Preferred Skills / Qualifications:
- Associate Degree in Management Business or Finance.
- Attention to Detail.
- Basic Computer Skills.
- Basic knowledge of Microsoft Office.
- Good written and verbal communication skills.
- Analytical and mathematical skills.
- Good prioritization and organizational skills.
- Multi-tasking abilities, versatility, and ability to operate in a fast-paced, high-volume environment.
- Property and casualty insurance license.
- Demonstrates knowledge of payroll-generated reports and charges for all insurance products/services the client administers.
- Demonstrates knowledge of the Workers' Compensation Payment Service Agreement and ensures new clients meet their obligations.
Additional Information:
- Upon offer of employment, the individual will be subject to a background check and a drug screen.
- In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
