Physical Therapy Technician/Scribe

We are an outpatient Physical Therapy clinic in Lacey, WA. that is experiencing rapid growth. Ask anyone in town and you will discover we have an incredible reputation in the community and have an abundance of great people ready and waiting for you to serve to the best of your ability. Read our Google reviews by patients for yourself.
We believe in setting you up for success. We provide training, teaching, and coaching. You will work with a diverse and talented team that cares deeply for our patients and community.
If you are looking for great exposure and learning in a medical career this is a fantastic opportunity. As a Physical Therapy technician, you will scribe for the therapists and get to hear and observe first hand how therapists arrive at a diagnosis and prognosis for an injury. You will get to see patients improve over time.
Demand for this role is always high so we invite you to apply if you feel confident and able to achieve the tasks and responsibilities listed below:
Skills needed:

• Scheduling patients using an electronic medical record system, minimizing no shows/cancels, handle payments, preparing deposits, credentialing providers (please be able to give us examples of how you have done these tasks)
• Ability to make people feel comfortable on the phone and in person with engaging conversations
• Medical terminology competency required as technicians often scribe for therapists
• Physical Therapy Tech experience preferred as setting patients up on ice, heat, modalities required
• Bring a positive energy to the office where others truly enjoy being in our reception area and you make them feel at home
• Experience with collecting payments and requesting payment from clients required
• Experience in a medical/dental office strongly preferred
• Experience with medical insurance and understanding how to verify benefits/authorization processing strongly preferred
• Strong phone skills with ability to sense on the phone what people truly need and get them talking about their goals and how their problem is affecting their life
• Ability to confidently explain how Physical Therapy can help them and understanding of what Physical Therapy is and communicate that effectively
• Ability to use computer systems, online platforms effectively and EMR to find and generate reports
• Ability to coordinate schedules and keep providers schedules full
• Ability to handle collecting money and keeping AR very clean with patient payments
• Experience in medical billing strongly preferred

Clinic is open from 7:00am - 6:00pm. We have set schedules but there may be times when you need to open and times when you need to close. The current position opening is for 8:50am - 5:50pm
You will need excellent observation and communication skills to do well in this position. We are looking for a solid team player. We will provide a great working environment and training. We will make sure you succeed because we need to succeed.
Health, dental, PTO/sick combo leave, life insurance, and 401k are provided.
Words per minute test will also be requested.
Review our website at www.penrosept.com and check out our google and Facebook reviews.
Job Type: Full-time
Salary: $16.00 - $18.00 per hour
Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Physical & Rehabilitation Medicine

Schedule:

• Day shift
• Monday to Friday
• No weekends

COVID-19 considerations:
-Must Provide a COVID-19 Vaccination Record-
Ability to commute/relocate:

• Lacey, WA 98516: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Therapy/Medical Terminology: 1 year (Preferred)

Work Location: In person