Physical Security Specialist

Join Prosegur in an exciting new role as a Physical Security Specialist overseeing a prestigious high-rise building in Irving, Texas. We're seeking a dynamic individual who embodies knowledge, skill, adaptability, and self-motivation. As a Physical Security Specialist, you'll be an invaluable asset, providing leadership and expertise to a team of highly trained professionals. Your role will involve implementing evolving security strategies to ensure a safe environment for our clients. Attention to detail is paramount in this position. You'll conduct thorough breach tests on building infrastructure, engage with clients, and promptly address any security concerns that arise. Additionally, you'll play a crucial role in coordinating evacuations and maintaining emergency protocols. As part of this dynamic role, you'll oversee security arrangements for a range of events, from VIP guests to corporate executives. This is a unique opportunity to make a significant impact and contribute to the safety and success of our clients and their guests.

• Ensure seamless achievement of contract deliverables, maintaining high standards of service.
• Inspire, challenge, and empower site-level leadership teams to excel and attain optimal results.
• Provide comprehensive training, mentorship, and guidance to site leaders and officers, fostering a culture of mutual respect and continuous improvement.
• Foster strong, productive relationships with corporate and divisional teams, field employees, clients, vendors, partners, and community organizations.
• Develop, maintain, and update post orders and administrative documents in strict accordance with company protocols.
• Oversee the proper utilization and upkeep of all equipment at job sites, ensuring functionality and readiness.
• Facilitate timely and effective communication with clients, addressing inquiries and concerns promptly.
• Uphold strict adherence to the company's safety program and objectives within assigned buildings.
• Cultivate professional partnerships with local law enforcement agencies in relevant districts or precincts.
• Keep abreast of industry trends and offer approved value-added services to clients, including security infrastructure upgrades and site enhancements.
• Assist in business development efforts to expand service offerings and client base.

Experience:

• Minimum 5 years of security operations experience preferred, with consideration given to military, law enforcement, or customer service management backgrounds.
• Preferred experience in corporate-level security and management.
• Extensive background in executive protection, VIP customer service and Corporate Security.
• Ability to think creatively and provide innovative solutions to challenges.
• Completion of all required training.
• Internal candidates must demonstrate exemplary performance and attendance, with no disciplinary actions within the past year.
• Exceptional customer service, organizational, analytical, and communication skills.
• High attention to detail and adaptability to change.
• Thrives in fast-paced, dynamic, customer-facing environments.
• Ability to work independently with little oversite.

Qualifications and Education Requirements:

• Minimum 5 years of customer service experience required.
• Texas DPS Level 4 License required.
• Completion of TCCC, basic first responders course required.
• Firearms proficiency required.
• High School diploma or equivalent required.
• Ability to work odd hours, weekends, and holidays.
• VIP handling, Corporate Security or UHNW experience
• Proficiency with executive transportation & logistics

Preferred Skills:

• Experience in leading the development, implementation, and management of security processes and monitoring systems.
• Proficiency in incident response planning and execution.
• Familiarity with log management, security monitoring, and vulnerability management tools.
• Strong leadership, communication, issue resolution, and performance management abilities.
• Collaboration with local law enforcement, vendors, and city officials for incident response and security incident management.
• Oversight of new technology implementation for clients.
• Optimization of security operations processes and procedures, with a focus on continual improvement.
• Bilingual proficiency desired.
• College degree preferred.
• Additional certifications in EMT/NMET, active shooter training, emergency management, and physical fitness advantageous.

Prosegur is a world leader in the private security industry. Through its five business lines — Guarding, Global Risk Services, Technology Integration, Remote Services/iSOC, Temporary Security Solutions — it offers companies, households and retail businesses a security that they can trust, based on the most advanced solutions in the market. With presence on the five continents, Prosegur currently has a team of more than 150,000 employees. The company channels its social action through the Prosegur Foundation that works in four lines of activity: education, inclusion of people with disabilities into the job market, corporate volunteering and the promotion of culture.