Pharmacy Technician I

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Pharmacy Technician I Home Infusion position will support Yale New Haven Health Home Infusion Pharmacy staff with patient outreach, medication refills, picking medications and supplies for compounding by order, packing and labeling deliveries for shipment, and otherwise assisting the pharmacists as needed. Primary duties will consist of contacting patients and caregivers to coordinate medication refill deliveries and processing those refills through EMR software.
EEO/AA/Disability/Veteran Responsibilities:

1. Customer Service
1.1 Contact patients and caregivers via telephone
2. Computer and prescription filling
2.1 Document updates in assessments within EMR software
3. Medication orders and supply inventory
3.1 Pull medications from BD carousel or shelf by order
4. Procurement
4.1 Receive deliveries from distributers & manufacturers
5. Picking and packing
5.1 Gather patient specific supplies using delivery slip for reference
6. Otherwise Assist Team
6.1 Pass-through cleaning with approved cleaning agents

Qualifications:

EDUCATION

High School Diploma or equivalent required. Associate's degree or Pharmacy Technician training program completion preferred.

EXPERIENCE

6-months Pharmacy technician experience or clinical healthcare experience required. (Completion of a Pharmacy Technician training program or relevant healthcare experience is equivalent to 1 year of pharmacy experience) Excellent customer service and communication skills are required.

LICENSURE

Active Connecticut Pharmacy Technician Registration without restrictions required. Active Pharmacy Technician Certification Board (PTCB) certification within 1 year (12 months) of hire.

SPECIAL SKILLS

Strong customer service skills and attention to detail are requirements. Must have excellent communication skills and the ability to prioritize and multitask/change tasks frequently and quickly. Competency in Microsoft applications, especially Excel, Outlook, and Teams required. Knowledge of drug products preferred. Must pass all necessary competencies.