Address
Form of workTitle:PH Outreach Worker
State Role Title: Direct Service Associate II
Hiring Range: $37,524.00 - $41,973.00
Pay Band: 2
Agency: Virginia Department of Health
Location:RAPPAHANNOCK-FREDERICKSBURG
Agency Website:https://www.vdh.virginia.gov/rappahannock/
Recruitment Type: General Public - G
Job Duties
Facilitates service delivery to clients in a health district or other direct service work unit by interpreting language to staff and clients. Duties typically associated with overall service delivery are well defined include: securing patient history; providing basic health education; explaining various routine assessments, diagnostic and treatment processes; and identifying other social or financial service providers to contact for assistance. May provide transportation for clients or provide general administrative tasks such as keyboarding, filing, reception.
Outreach Activities : Perform outreach activities for the Newcomer (Refugee) Health and Every Woman's Life (EWL)
Programs. Participate in local health fairs, assist in health screening clinics, and arrange for follow up care. Address
transportation needs with community resources, monitor appointment attendance, and compile materials in native languages.
Communicate with other agencies, as applicable, and maintain accurate records and reports. Provide educational workshops,
distribute breast and cervical cancer screening literature, and establish community partnerships to increase awareness of the
EWL Program. Occasionally required to work evenings and weekends. Other duties as assigned.
Clinic Participation: Assist in clinic doing non-clinical functions, such as: planning and coordinating clinics with
clinicians, Newcomer (Refugee) Services, EWL Coordinator, and Health Department staff; prepare required pre-clinic
paperwork to maintain clinic flow; provide Directly Observed Therapy (DOT) to clients; assist in labeling and packaging lab
specimens; and complete other duties as assigned by the Public Health Nurse (PHN) Supervisor.
Customer Service: consistently provide good customer service to staff, clients and community groups, portray agency policy
and decisions in a positive manner. May be required by VDH to adjust work hours and locations to meet public health business
needs, including emergencies and disasters.
Ensures that customers are treated in a respectful, helpful, courteous, professional, and timely manner. No valid customer
complaints received regarding employee's interactions with customers.
Minimum Qualifications
• Ability to prepare required pre-clinic paperwork to maintain clinic flow, assist with labeling and packaging lab specimens
• Good interpersonal relations skills including cultural sensitivity
• Office experience with public contact, keyboarding, filing, & organizing own workload, working knowledge of computer applications
• Experience in health fairs and other community activities
• Ability to communicate with other agencies, assist clients to overcome barriers to treatment and maintain accurate records and reports
Additional Considerations
• Experience in health care settings and/or occupations
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service's Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.
VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.
It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.
If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.
As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!
Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration."
Contact Information
Name: Michelle McKinney
Phone: (540) 322-5878
Email: Michelle.McKinney@vdh.virginia.gov
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
State Role Title: Direct Service Associate II
Hiring Range: $37,524.00 - $41,973.00
Pay Band: 2
Agency: Virginia Department of Health
Location:RAPPAHANNOCK-FREDERICKSBURG
Agency Website:https://www.vdh.virginia.gov/rappahannock/
Recruitment Type: General Public - G
Job Duties
Facilitates service delivery to clients in a health district or other direct service work unit by interpreting language to staff and clients. Duties typically associated with overall service delivery are well defined include: securing patient history; providing basic health education; explaining various routine assessments, diagnostic and treatment processes; and identifying other social or financial service providers to contact for assistance. May provide transportation for clients or provide general administrative tasks such as keyboarding, filing, reception.
Outreach Activities : Perform outreach activities for the Newcomer (Refugee) Health and Every Woman's Life (EWL)
Programs. Participate in local health fairs, assist in health screening clinics, and arrange for follow up care. Address
transportation needs with community resources, monitor appointment attendance, and compile materials in native languages.
Communicate with other agencies, as applicable, and maintain accurate records and reports. Provide educational workshops,
distribute breast and cervical cancer screening literature, and establish community partnerships to increase awareness of the
EWL Program. Occasionally required to work evenings and weekends. Other duties as assigned.
Clinic Participation: Assist in clinic doing non-clinical functions, such as: planning and coordinating clinics with
clinicians, Newcomer (Refugee) Services, EWL Coordinator, and Health Department staff; prepare required pre-clinic
paperwork to maintain clinic flow; provide Directly Observed Therapy (DOT) to clients; assist in labeling and packaging lab
specimens; and complete other duties as assigned by the Public Health Nurse (PHN) Supervisor.
Customer Service: consistently provide good customer service to staff, clients and community groups, portray agency policy
and decisions in a positive manner. May be required by VDH to adjust work hours and locations to meet public health business
needs, including emergencies and disasters.
Ensures that customers are treated in a respectful, helpful, courteous, professional, and timely manner. No valid customer
complaints received regarding employee's interactions with customers.
Minimum Qualifications
• Ability to prepare required pre-clinic paperwork to maintain clinic flow, assist with labeling and packaging lab specimens
• Good interpersonal relations skills including cultural sensitivity
• Office experience with public contact, keyboarding, filing, & organizing own workload, working knowledge of computer applications
• Experience in health fairs and other community activities
• Ability to communicate with other agencies, assist clients to overcome barriers to treatment and maintain accurate records and reports
Additional Considerations
• Experience in health care settings and/or occupations
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service's Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.
VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.
It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.
If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.
As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!
Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration."
Contact Information
Name: Michelle McKinney
Phone: (540) 322-5878
Email: Michelle.McKinney@vdh.virginia.gov
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
