Pet Care Specialist (Full-Time)

We're a Full-Service Pet Care company operating several daycare and grooming locations across New York City. We are growing and seek highly motivated and reliable Pet Care Specialists/Daycare Attendants to join our awesome team of dog lovers! You will be expected to provide exceptional care to all animals under our supervision, while also ensuring an excellent customer experience.

Objectives of the role:

• Deeply loves animals and enjoys being in their company

• Approaches each day with a positive attitude

• Pays attention to detail

• Is able to multi-task

• Values effective communication

• Is interested in a long term commitment

• Is in good physical condition, able to squat, bend, kneel down, lift, be on their feet and do a lot of walking

• Is dedicated to supporting the health and well-being of the dogs/cats under our supervision

• Thrives in a structured, team oriented, high paced environment

• Is comfortable being in an open-play setting with 10-50 dogs at a time for an 8 hour shift

• Is comfortable engaging with clients

• Has prior experience in animal care or dog daycare management

• Is goal oriented and desires growth opportunities

You’ll be relied upon to provide a fun, safe, and clean environment for the dogs and cats in our care. All new hires must successfully complete an online daycare training course and three days of onsite/hands-on training in a play space.

• Clean and disinfect play spaces, boarding crates, & grooming areas, keeping them free; of waste, fur/hair, and other unsanitary or hazardous materials

• Give dogs proper food and water throughout the day

• Take dogs for walks outside the facility

• Handle basic bathing tasks

• Perform body checks and give medications

• Supervise play areas to ensure pet safety

• Keep records of feeding and walking schedules for each dog

• Dedicate time to work with dogs (as outlined in our daycare training course)

• Perform light receptionist duties, such as answering phones and emails

• Send end of day pet journals to clients detailing the activities of their dogs

• Participate in company pop up events

• Be available to work occasional weekends/ holidays

• Minimum high school diploma or GED certificate

• At least 18 years old

• Prior experience at a dog daycare facility, shelter, or personal animal care

• Familiarity with identifying various dog breeds and behaviors

• Passion for taking care of animals

• Teamwork and strong communication skills

• Physical stamina for cleaning and maintaining all daycare areas

• Familiarity with various dog harnesses /leashes /collars

Compensation range:

• Entry level $16.00-18.00 per hour

Benefits

• 401K

• PTO (Paid TIme Off)

• Raises & performance bonuses

• Career advancement opportunities & support

• Discounted daycare for employees’ dogs (upon successful daycare evaluation)

• Flexible hours available

• Company outings & team building events

Our Guiding Principles:
Excellence
Be the best while doing our best, both in our personal lives and as a company.
Integrity
The foundation of trust and the fabric of all meaningful relationships – not only with our clients and the pets who rely on us, but also with our team, who we rely on every day.
Passion
For what we do, and the pets we do it for – otherwise why do it?
Hospitality
How we welcome others into our family – with open arms, courtesy, kindness and a sense of belonging.