Personnel Services Technician

Career Area:

Human Resources

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar is looking to add a Personnel Services Technician to the team to provide Human Resources services to meet employee needs in the areas of recruitment, retention, manpower planning, employee relations, training and development, compensation, and benefits. This position will also provide intermediate clerical and administrative support to managers and other staff to allow for more efficient operations. Here you will have an exciting opportunity to make a difference for Caterpillar people – employees, leaders, and the communities within which we live and work. If you are looking for a career that values collaboration, creating engaging partnerships that support all levels of HR, impacts on a global scale, and team culture, we encourage you to apply!

What you will do:

• Provide administrative support including maintaining calendar and coordination of appointments, meetings, receptions, and conference calls.
• Acts as focal point of contact for both internal and external sources. Responsible for the e submission and maintenance of expense books and tracking.
• Administers reimbursements accordingly.
• Provide more advanced administrative support and reports that involve data analysis such as budgets. Provide intermediate support to others in the work area on the standard or common operating environment hardware and software.
• Performs miscellaneous clerical functions as requested by the facility or Human Resource Manager which may include managing emails and written correspondences, prioritizing issues, maintaining organization charts, and assuring correct storage and filing of information. Prepares presentation materials as needed and reports on records retention, budget information, etc. Disseminate prompt and accurate information/announcements via email to employees for reference.
• Supports administration of HR policies and programs covering several or all the following: recruiting, compensation and benefits, orientation, employee relations and employee movements. Assists HR Manager by maintaining employee records, benefits administration (leave, medical, service awards, etc), EAP application, etc. Maintains and updates the HR information system (Workday) to assure data accuracy. Assists with performance appraisals, merit increases and bonus administration. Maintains and updates employee’s personnel files.
• Supports’ training plans by assuring enrollment/confirmation of scheduled training and coordinates internally and externally with training service providers.
• Organizes and coordinates company social activities.
• Monitors and assists in coordinating with supervisors the rewards and recognition program.
• Handles HR inquiries promptly and efficiently and assist in other HR related activities/programs.
• Incumbent must organize and expedite workflow through the supervisor’s office. Job duties require use of standard software programs including Word, Excel and PowerPoint. Must be able to set up and organize spreadsheets including formulas and tying worksheets together.
• Supports and ensures all safety processes and initiatives are followed to maintain high standards of safety within the facility. Responsible for safety/environmental compliance. Performs other tasks as requested by Supervisors.
• The position's primary customers are internal.  Incumbent spends over 50% of time on HR support related activities.

BACKGROUND/EXPERIENCE: 

• 2 years of technical school or junior college or the equivalent in on-the-job training and demonstrated secretarial skills gained through several years of experience.
• Requires knowledge of company operations and procedures, an understanding of facility methods of operation, and good communication and interpersonal skills.
• Good organizational skills, initiative, and ability to establish priorities, work independently, and multi-task are essential.

Additional Details:

• Sponsorship is not available.
• Location: Sumter, SC

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. #LI

Posting Dates:

February 14, 2024 - February 28, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.   

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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