Address
Form of workSalary: Depends on Qualifications
Location : Hickory, NC
Job Type: Full-time
Job Number: FT_23_PersonnelAssistant
Department: Diversity and Engagement
Division: Human Resources
Opening Date: 11/28/2023
Closing Date: 11/28/2024 11:59 PM Eastern
Description
To perform a wide variety of responsible and confidential administrative, secretarial, and clerical work in support of the college's human resources functions; to process and monitor workers' compensation claims; and to provide information and assistance to faculty, staff, students, and the public.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Hiring and Benefits Coordinator.
May exercise direct supervision over college work study staff.
Examples of Duties
Essential duties and responsibilities
Provide information and general assistance to college staff and the public regarding human resources policies, procedures, and processes; answer questions and provide information regarding employee records, recruitment, and related matters.
Participate in the recruitment process; maintain employment listings and vacancies; receive employment applications; prepare advertisements for print in area newspapers; prepare recruitment position announcements for print; create mailing labels for mass mailing; mail position announcements to appropriate colleges, universities and related agencies.
Serve as designated workers' compensation administrator for institution; process and monitor workers' compensation claims; establish and maintain detailed files on each injury; submit and post necessary reports and documentation as required by state and federal laws.
Interact with representatives from NCCCS System Office, insurance companies, doctors' offices, etc. in order to effectively administer the college's workers' compensation program; stay informed of employees' medical progress, diagnosis, and treatment throughout the cycle of the claims.
Ensure injured employees receive prompt professional medical care for injuries; establish good lines of communication with the injured employee; make sure the employee understands the benefits and rules and regulations which apply to him/her under workers' compensation; explain the benefits and answer questions.
Establish and maintain part-time instructor files; verify the completeness of files; request necessary forms and/or transcripts required for completion.
Screen office and telephone calls; respond to sensitive complaints and requests for information from the general public, students, faculty, and staff; resolve concerns and complaints; refer inquiries as appropriate.
Recommend improvements in work flow, procedures, and use of equipment and forms; schedule and review activities to ensure that work is completed in a timely and appropriate manner.
Maintain attendance records for full-time faculty and staff; calculate monthly annual and sick leave balances for all full-time employees; generate leave reports.
Audit monthly time sheets for non-exempt employees; verify comp-time calculations; explain comp-time procedures to new, non-exempt employees.
Maintain personnel office job vacancy bulletin board; download, print, distribute, and post current NCCCS openings twice monthly; post all current CVCC full and part-time job openings.
Prepare, type, word process, and proofread a variety of documents including general correspondence, memoranda, and statistical charts from rough draft, Dictaphone, or verbal instruction; copy, fax, e-mail, and distribute documents as requested.
Participate in the maintenance of regular or confidential files, charts, reports, records, and other data; gather and compile the required information as necessary; sort and file documents and records according to standard policies and procedures.
Verify and review materials for completeness and conformance with established regulations and procedures
Update and maintain various manuals, reports, and files; prepare correspondence and memorandums in support of human resources functions.
Maintain computerized database of job applicants; extract data as necessary; distribute applications to department heads/directors as necessary.
Other important duties and responsibilities
Serve as a notary public; notarize documents as required.
Assist in the student registration process.
Prepare and create certificates, posters, forms, and other graphic materials as requested.
Receive, sort, and distribute incoming and outgoing correspondence.
Perform other duties as assigned.
Qualifications
Knowledge of:
Basic principles, practices, and procedures of human resource management.
Personnel policies and procedures applicable to the College.
Procedures and policies of the recruitment process.
Business letter writing and report preparation techniques.
Various computer software programs and networks.
Alpha and numerical filing systems.
College registration procedures.
English usage, spelling, grammar, and punctuation.
Record keeping methods and procedures.
Modern office procedures, methods, and computer equipment.
Pertinent federal, state, and local laws, codes, and regulations.
Ability to:
Perform a variety of technical and clerical duties in support of the college's human resource functions.
Maintain the security of confidential matters.
Work cooperatively with other departments, department officials, and outside agencies.
Work independently in the absence of supervision.
Participate in the recruitment process.
Collect and compile information and data for a variety of reports.
Understand the organization and operation of the CVCC campus as necessary to assume assigned responsibilities.
Type or word process at a speed necessary for adequate job performance.
Operate a variety of modern office equipment including a computer.
Adopt new ideas and technology in the field of secretarial science
Communicate effectively, both orally and in writing.
Maintain mental capacity which allows for effective interaction and communication with others.
Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:
sitting for extended periods of time
operating assigned equipment.
Establish and maintain cooperative working relationships with those contacted in the course of work.
Maintain effective audio-visual discrimination and perception needed for:
making observations
reading and writing
operating assigned equipment
communicating with others.
Effectively handle a work environment and conditions which involve:
working closely with others
confined working spaces
exposure to computer screens.
Supplemental Information
Experience and Training Guidelines
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Three years of increasingly responsible clerical and administrative experience preferably in human resources.
Training:
Equivalent to the completion of the twelfth grade supplemented by specialized secretarial training. Associate's degree is preferred.
Environmental Conditions:
Office environment; working closely with others; exposure to computer screens; confined work spaces.
Physical Conditions:
Essential and other important responsibilities and duties may require maintaining physical condition necessary for sitting for prolonged periods of time.
Full-Time employment benefits include retirement, hospitalization, dental insurance, vacations, holidays, and sick leave.
Additional full-time employment benefits are included within the "Personnel and Employment" section of the CVCC Policy Manual. Please click the link below to access the CVCC Policy Manual.
Location : Hickory, NC
Job Type: Full-time
Job Number: FT_23_PersonnelAssistant
Department: Diversity and Engagement
Division: Human Resources
Opening Date: 11/28/2023
Closing Date: 11/28/2024 11:59 PM Eastern
Description
To perform a wide variety of responsible and confidential administrative, secretarial, and clerical work in support of the college's human resources functions; to process and monitor workers' compensation claims; and to provide information and assistance to faculty, staff, students, and the public.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Hiring and Benefits Coordinator.
May exercise direct supervision over college work study staff.
Examples of Duties
Essential duties and responsibilities
Provide information and general assistance to college staff and the public regarding human resources policies, procedures, and processes; answer questions and provide information regarding employee records, recruitment, and related matters.
Participate in the recruitment process; maintain employment listings and vacancies; receive employment applications; prepare advertisements for print in area newspapers; prepare recruitment position announcements for print; create mailing labels for mass mailing; mail position announcements to appropriate colleges, universities and related agencies.
Serve as designated workers' compensation administrator for institution; process and monitor workers' compensation claims; establish and maintain detailed files on each injury; submit and post necessary reports and documentation as required by state and federal laws.
Interact with representatives from NCCCS System Office, insurance companies, doctors' offices, etc. in order to effectively administer the college's workers' compensation program; stay informed of employees' medical progress, diagnosis, and treatment throughout the cycle of the claims.
Ensure injured employees receive prompt professional medical care for injuries; establish good lines of communication with the injured employee; make sure the employee understands the benefits and rules and regulations which apply to him/her under workers' compensation; explain the benefits and answer questions.
Establish and maintain part-time instructor files; verify the completeness of files; request necessary forms and/or transcripts required for completion.
Screen office and telephone calls; respond to sensitive complaints and requests for information from the general public, students, faculty, and staff; resolve concerns and complaints; refer inquiries as appropriate.
Recommend improvements in work flow, procedures, and use of equipment and forms; schedule and review activities to ensure that work is completed in a timely and appropriate manner.
Maintain attendance records for full-time faculty and staff; calculate monthly annual and sick leave balances for all full-time employees; generate leave reports.
Audit monthly time sheets for non-exempt employees; verify comp-time calculations; explain comp-time procedures to new, non-exempt employees.
Maintain personnel office job vacancy bulletin board; download, print, distribute, and post current NCCCS openings twice monthly; post all current CVCC full and part-time job openings.
Prepare, type, word process, and proofread a variety of documents including general correspondence, memoranda, and statistical charts from rough draft, Dictaphone, or verbal instruction; copy, fax, e-mail, and distribute documents as requested.
Participate in the maintenance of regular or confidential files, charts, reports, records, and other data; gather and compile the required information as necessary; sort and file documents and records according to standard policies and procedures.
Verify and review materials for completeness and conformance with established regulations and procedures
Update and maintain various manuals, reports, and files; prepare correspondence and memorandums in support of human resources functions.
Maintain computerized database of job applicants; extract data as necessary; distribute applications to department heads/directors as necessary.
Other important duties and responsibilities
Serve as a notary public; notarize documents as required.
Assist in the student registration process.
Prepare and create certificates, posters, forms, and other graphic materials as requested.
Receive, sort, and distribute incoming and outgoing correspondence.
Perform other duties as assigned.
Qualifications
Knowledge of:
Basic principles, practices, and procedures of human resource management.
Personnel policies and procedures applicable to the College.
Procedures and policies of the recruitment process.
Business letter writing and report preparation techniques.
Various computer software programs and networks.
Alpha and numerical filing systems.
College registration procedures.
English usage, spelling, grammar, and punctuation.
Record keeping methods and procedures.
Modern office procedures, methods, and computer equipment.
Pertinent federal, state, and local laws, codes, and regulations.
Ability to:
Perform a variety of technical and clerical duties in support of the college's human resource functions.
Maintain the security of confidential matters.
Work cooperatively with other departments, department officials, and outside agencies.
Work independently in the absence of supervision.
Participate in the recruitment process.
Collect and compile information and data for a variety of reports.
Understand the organization and operation of the CVCC campus as necessary to assume assigned responsibilities.
Type or word process at a speed necessary for adequate job performance.
Operate a variety of modern office equipment including a computer.
Adopt new ideas and technology in the field of secretarial science
Communicate effectively, both orally and in writing.
Maintain mental capacity which allows for effective interaction and communication with others.
Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:
sitting for extended periods of time
operating assigned equipment.
Establish and maintain cooperative working relationships with those contacted in the course of work.
Maintain effective audio-visual discrimination and perception needed for:
making observations
reading and writing
operating assigned equipment
communicating with others.
Effectively handle a work environment and conditions which involve:
working closely with others
confined working spaces
exposure to computer screens.
Supplemental Information
Experience and Training Guidelines
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Three years of increasingly responsible clerical and administrative experience preferably in human resources.
Training:
Equivalent to the completion of the twelfth grade supplemented by specialized secretarial training. Associate's degree is preferred.
Environmental Conditions:
Office environment; working closely with others; exposure to computer screens; confined work spaces.
Physical Conditions:
Essential and other important responsibilities and duties may require maintaining physical condition necessary for sitting for prolonged periods of time.
Full-Time employment benefits include retirement, hospitalization, dental insurance, vacations, holidays, and sick leave.
Additional full-time employment benefits are included within the "Personnel and Employment" section of the CVCC Policy Manual. Please click the link below to access the CVCC Policy Manual.
