Personal Lines Service Manager - Risk Management

We will be accepting applications until February 10, 2023.

This entry-level position is a great opportunity for an individual that strives to provide excellent internal and external customer service and can demonstrate the desire to learn and grow within the company by assuming new responsibilities and creating strong relationships.

The Service Manager’s role is to provide consistent, timely and accurate service to the Risk Management Account Managers and Sales Consultants. The Service Manager processes paperwork and documentation for TrueNorth clients on a day to day basis.

Essential Job Functions & Responsibilities

• Process the following items in a timely and accurate manner, including but not limited to: renewal materials, quote comparisons, endorsement requests, rewrites, cancellations, certificates, binders, auto ID cards and other duties associated with servicing clients
• Support quoting for new business
• Prepare new policies for delivery
• Meet new and renewal or project deadlines
• Handle invoicing for agency billed policies
• Maintain electronic files accurately and consistently
• Organize time in advance so all work and projects are completed on time and with appropriate content and organization
• Work with the finance department on account discrepancies and in researching payments

Education, Experience, and Skills

• High School diploma or GED required, college level business courses preferred
• Prior administrative/clerical work experience in the insurance industry is preferred
• P&C Insurance licenses required, or ability to obtain within 180 days of employment; must maintain annually
• Proficient in Microsoft Word, Excel, Outlook, and able to quickly learn and utilize other computer applications
• Professional verbal and written communication skills
• Excellent problem-solving skills

What TrueNorth Offers

TrueNorth offers a lineup of excellent benefits to all full-time employees, including:

• Annual Bonus
• Medical, Dental, Vision
• 401k, PTO, VTO, and 11 paid holidays
• Life, AD&D, Disability, and Voluntary Long-Term Care
• Identity Theft, Legal Protection, and Donation Match Program
• Tuition Reimbursement, Employee Assistance Program (EAP) and an Employee Wellness Program with great incentives.

Why should you join TrueNorth?

We are a company focused on developing our people and growing the business. We offer a competitive

benefit package, wellbeing programs and incentives, and a positive work culture.

TrueNorth is honored to be recognized by Inc 5000's as a Fastest Growing Company!

Click here to view a video about TrueNorth's Core Values & what they mean to us.

TrueNorth makes all employment-related decisions on the basis of

qualifications, merit, and business need, and does not discriminate against any applicant on the basis of

race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status,

disability, ancestry, marital status, veteran status, medical condition or any other category protected local, state or federal laws.

Join us!