Job Description
Position Overview: We are seeking a dynamic and experienced Personal Lines Insurance Account Manager to join our team. The ideal candidate will have a strong background in Personal Lines Insurance and possess excellent customer service and communication skills. This individual will be responsible for managing a portfolio of clients, assessing their insurance needs, and recommending appropriate coverage options.
Key Responsibilities:
- Serve as the primary point of contact for clients, providing exceptional customer service and support.
- Build and maintain strong relationships with clients to understand their insurance needs and preferences.
- Conduct thorough insurance reviews to assess coverage gaps and recommend appropriate solutions.
- Prepare and present insurance quotes to clients and prospects, explaining coverage options and benefits.
- Process policy changes, endorsements, and renewals accurately and efficiently.
- Proactively follow up with clients to ensure satisfaction and address any concerns or questions.
- Collaborate with insurance carriers to obtain quotes, resolve issues, and negotiate terms on behalf of clients.
- Stay current on industry trends, regulations, and product offerings to provide informed advice to clients.