Per Diem - Part Time - Clerk Typist

Definition of Class

• This position serves as a clerical staff in the Office of Children and Youth providing support to ongoing supervisors and caseworkers. The position requires teamwork and involves moderately complex clerical work including typing and processing a variety of documents in addition to the application of independent judgment. It requires the ability to organize and prioritize work in a manner which ensures smooth processing and accomplishment of tasks. This position requires the ability to use discretion and judgment along with knowledge of standard office procedures, practices, conduct and actions necessary in maintaining harmonious working relationships. Knowledge of Agency policies and procedures, the process of incoming/outgoing mail, filing, business machines, software and telephone equipment is required. This position requires the ability to be confidential and discreet with Agency and client information.

Duties & Responsibilities

• Provides clerical support and secretarial services. Types letters, reports, documents from handwritten draft, dictated sources, or original source documents into draft or final form. Proofreads varying types of materials to insure that information is grammatically correct, complete, consistent and adheres to Agency rules and regulations. Develops and maintains filing systems. Prepares, distributes and completes reports. Prioritizes work and assures that deadlines are met.
• Serves as a switchboard operator/receptionist which requires the ability to project a positive image for the Department of Human Services/Office of Children and Youth, greeting and assisting visitors, answering a high volume of incoming calls, taking and relaying messages, forwarding calls to the appropriate staff, paging staff members, and placing outgoing calls for staff as requested.
• Schedules, confirms and maintains the Agency visitation room calendar for staff.
• Routinely performs data entry and retrieval of information from automated information systems.
• Provides back up/relief coverage of essential clerical unit duties and responsibilities including but not limited to switchboard operator, mail processing and delivery, and file room duties.
• Routinely communicates via telephone, written correspondence and email with internal and external customers, providers and other government agencies.
• Conducts Random Moment Time Studies (RMTS) for the purpose of Federal Funding. Retrieves necessary documentation.
• Provides back up/relief coverage for the clerical unit. Provides back up/coverage for Clerk Typist 2 responsibilities when necessary.
• Performs other duties as assigned, which may include any tasks related to any Clerk Typist 2 position within the Agency.

Minimum Requirements

• Must have a Valid Driver's License

Preferred Qualifications

• High School Diploma or GED with Business Curriculum, and 1 year
• General Clerical Experience

Supervision Received

• Supervision for this position is received from an Administrative Assistant I

Conditions Of Employment

• Required to provide and are subject to Pennsylvania criminal and child
• abuse clearances as well as an FBI fingerprint clearance.