People Partner

People Partner | Full Time, Hybrid - Chicago, IL

About Us!

Kooth is a fast-growing organization with a social purpose. After 20 years of successful services in the UK, we are rapidly expanding in the United States!

OUR MISSION: To provide welcoming and effective digital mental health support to students proactively.

Using the collective insight from nearly 1 million hours of professional intervention, we guide students to three areas of evidenced-based support: self-guided, community/peer interactions, and chat-based counseling provided by licensed Counselors. These areas of assistance are designed to match each individual student’s current needs, wants and goals as well as identify and refer to higher level of care when needed.

A role with Kooth is an exciting opportunity to join the pioneers of digital mental health and wellbeing. Through online counseling you will be helping to provide youth and students with access to immediate and often crucial support. Kooth uses technology to remove any barriers that could prevent students from accessing the help that they need.

While students have 24/7 access to Kooth’s digital programs, messages and content can be created at any time. This role will be a full-time position focused on providing moderation services to users who are working through the platform.

You will be at the heart of what Kooth is doing. You will be:

Role Objective: The People Partner is a strategic, dynamic, and agile Human Resources relationship and project manager who will help deliver a high-quality employee experience rooted in Kooth’s values of high-performance and wellbeing. A successful person in this role will be a self-starter who is adaptable to change and demonstrates well-developed emotional intelligence including self awareness, self management, and relationship management.

Main responsibilities:

• Owns project management for a portfolio of strategy, talent management, and culture initiatives that, combined with People Operations and Talent Acquisition, drive a comprehensive vision for Kooth’s U.S. People function.
• Serves as a strategic thought partner to the Vice President of People, U.S. and the People Team on opportunities for continuous improvement and change management.

Culture and Employee Engagement:

• Leads employee engagement initiatives to drive high-levels of connection in a remote-first environment
• Partners with the Vice President of People, U.S. to develop and implement a diversity, equity, inclusion, and belonging framework
• Supports data analytics by collaborating with the People Operations Manager, Talent Acquisition Manager, Vice President of People, and others to gain insights into all aspects of the employee experience.

People (HR) Infrastructure Projects:

• Partners with the Vice President of People, U.S. and the People Operations Manager to develop and maintain policies and procedures using the Kooth intranet as a knowledge center
• Supports creation and optimization of internal People team standard operating procedures in collaboration with People team members

Talent and Performance Management:

• Helps lead the optimization of the company’s performance management program using a full-cycle talent management approach including onboarding, development, performance management, and total rewards
• Creates or partners on development and training initiatives with a focus on people manager development.

HR Consulting with Directors and Managers:

• Understands division business functions including the KPIs and competencies that drive performance
• Partners with division leaders and the Vice President of People, U.S. on talent and workforce planning
• Builds strong awareness of employment policies, procedures and best practices with divisions

Education & Experience:

• Position is Hybrid and incumbent must be willing to work 3 days per week (Tuesday, Wednesday, and Thursday) from our downtown Chicago (Fulton Market) location.
• 3-5 years of experience in Human Resources preferably beyond an entry-level role with a bachelor’s degree or 5-7 years experience with an Associates Degree.
• SHRM-CP or PHR certified preferred. Or willing to become certified
• Knowledge of California employment laws preferred or willingness to complete SHRM’s California HR Law credential in the first 6-12 months of employment
• Knowledge or expertise in the following areas: Strategic Talent Management, Employee Relations, Employee Retention, FMLA, ADA, and Leaves of Absence, Workplace Investigations
• Microsoft Office experience required; Experience with Paycom and Google Suite desired.
• Salary range for this position is 75K - 90K annually.

Here are some of the exciting benefits you will receive as a team member at Kooth:

• Excellent Medical, Dental and Vision Benefits
• Prescription Drug Coverage
• Generous Paid Time Off
• 8 Paid Holidays Plus Two, ½ day Holidays (Christmas Eve and New Year’s Eve)
• 401(K) Retirement Plan

Kooth provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.