People And Culture Corporate Administrative Assistant

Service Coordination Inc. (SCI): SCI supports individuals with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using the state-mandated Targeted Case Management work model.

Position Summary: The People and Culture Corporate Administrative Assistant provides clerical, administrative, and project management support in various departments that fall under People and Culture: human resources, training, inclusion and diversity. This role performs a wide range of administrative and support activities to facilitate the efficient and effective operation of the organization. This position is generally remote, with the requirement to participate in on-site meetings as needed (typically Frederick, Owings Mills, or Columbia locations). Standard business hours are 8:30 am to 5:30 pm, although flexibility is needed to work occasional evening and/or weekend hours to meet the needs of people we support in our various programs.

Essential Duties:

• Administrative support for the People and Culture teams to include schedule management, People and Culture meetings (SCU, IDEA, Retention, Engagement, Recruitment) agendas and minutes, meeting and presentation preparation, prepare and/or edit written communications, and identifying areas for improved efficiencies
• Maintain a current inventory and backlog of all People and Culture departments' initiatives
• Maintain electronic human resource and training records and files and is the administrator for the training department's Learning Management System
• Administrative support for People and Culture Departments' meetings such as: meeting scheduling, create agendas, create and/or compile supporting documents, complete meeting logistics, meeting minutes, and ensure action items are clearly communicated and scheduled for completion
• Create processes and systems to support efficient and effective management of projects.
• Collaborate with People and Culture teams to ensure current policies and procedures are maintained and widely accessible, archives are created whenever appropriate, and new policies and procedures are created as needed in accordance with SCI standards.
• Assist the People and Culture teams with special projects as needed, maintain necessary records for administrative control of the project, and create project archive upon completion containing materials such as:
  • project plan, schedule, and budget if applicable
  • charters and logs (issues, risks, lessons learned)
  • management plans for communication, cost, staffing, risk and response, schedule, quality, procurement
  • change requests and decisions

Other responsibilities:

• Operate, monitor, and coordinate maintenance of agency equipment as needed.
• Model and promote organizational philosophies of personcenteredness and shared leadership in all interactions with internal and external stakeholders.
• Participate in meetings and training sessions that offer learning opportunities and that promote and enhance skills and professional development.
• Ensure that assigned organizational project objectives are met.
• Perform all duties as described, and others as required, using the foundation of the organization's philosophies and values.
• Have a reliable automobile to travel to meetings, etc. and a valid driver's license with a good driving record.

Supervisory Responsibilities:

• This position has no supervisory responsibilities.

Education:

• Associate degree in business related field; bachelor's preferred. High school diploma or GED with 7+ years' administrative experience will be considered in lieu of degree.

Experience and skills required:

• 2-5 years' administrative experience with bachelor's degree
• 3 -7 years' administrative experience with associate degree
• Experience with project management preferred
• Proficiency of Microsoft Office Suite
• Excellent command of English language with a high level of oral, reading, and written comprehension.
• Ability to type a minimum of 60 words per minute.

SCI Value Related Competencies:

• People Come First (Customer Focus): Thinks and acts with people we support in mind when making decisions. Dedicated to meeting the expectations and requirements of internal and external shareholders, uses information and feedback to improve services.
• Building Relationships and Connections: Interpersonal savvy. Relates to all kinds of people. Builds appropriate rapport, uses diplomacy and tact, diffuses high-tension situations comfortably. Establishes and maintains meaningful connections within the community and the organization (internal and external stakeholders)
• Education (Informing Others): Quickly finds common ground to solve problems. Is seen as a cooperative team player. Provides coaching and mentoring to team members. Consistent communicator provides team members with the tools they need to perform their jobs in a timely manner. Explores all available options to make the best decision for internal and external holders
• Diversity: Values, appreciates and honors the ways in which cultural differences can create value in organizations. Is service oriented: Demonstrates a commitment to the philosophies for services and the goal of independence for the people we serve. Raises awareness in communities to appreciate the similarities and unique gifts of each person. Interacts with all kinds of team members equitably, deals effectively with all races, nationalities, cultures, disabilities, ages, and genders, supports equal and fair treatment and opportunity for all.
• Driving Solutions (Perseverance): Pursues all initiatives with energy, drive, and the goal to succeed.