Pediatric Clinical Support Registered Nurse

Job Purpose: The Pediatric Clinical Support RN supports the healthcare provider within the scope of nursing practice. The RN is responsible for in person visits to assess patient concerns as well as telephone communication for follow-up and symptom management.

Essential Functions: In order to perform this job successfully, an individual must be able to perform each essential function satisfactorily and regular attendance is required. The responsibilities listed below are representative of the primary essential functions required; additional duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Follow physician-signed protocols.
• Send prescription refills electronically using the electronic health record
• Review and maintain accurate and detailed records in the electronic health record
• Assess patients with symptoms. Suggest nursing interventions for symptom management based on nursing protocols and communicate changes in patient’s status to the monitoring provider.
• Help to fill out and complete all pediatric forms including FMLA, enteral orders, WIC forms and all appropriate medical forms. This includes letters of medical necessity.
• Complete in person visits to assist, educate and teach pediatric populations on various medical situations (medication teachings, feeding tube concerns) as per protocol
• Provide patient education, both in person and through telephone communication.
• In collaboration with providers, and within RN scope of practice, assist in the development of protocols and/or written guidelines
• Serve as a resource for patients and patient coordinators
• Staff Pediatric ARM and BIOfeedback
• Train in pediatric infusion as staffing needs indicate
• Other duties may be assigned to meet business needs
• This position is a hybrid in clinic and work-from-home

Supervisory Responsibilities: None

Qualification Requirements: The qualifications listed below are representative of the knowledge, skills, and/or abilities required to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Education and/or Experience: Associate’s or Bachelor’s degree in nursing is required. One to two years of clinical experience is required; one plus years of pediatric and/or GI experience is preferred. Experience using an Electronic Health Record is required.

Certifications/Licenses: Current Minnesota Nursing License is required.

Knowledge and Skills:

• Active interest in pediatric populations
• Strong Assessment Skills
• Independent thinking and decision making
• Adaptability

Working knowledge of:

• Gastrointestinal system
• Enteral feedings and supplies (preferred)
• Principles for providing compassionate care for both patient and families

Ability to:

• Problem Solve
• Multitask
• Navigate difficult conversations
• Prioritize and be detail oriented
• Work effectively individually as well as a part of a team
• Use active listening skills
• Communicate effectively verbally and in writing

Physical Requirements: The physical requirements described here are representative of the physical demands required by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to walk, sit, stand, reach overhead, and bend to the floor. The employee is regularly required to talk and hear. The employee is required to sit for long periods of time and handle heavy phone work. The employee is required to use dexterity of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may be required to lift and transport items up to 10 pounds occasionally. Employees may be required to travel to other company locations due to staffing and training needs.

Working Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee works in an office environment. The employee is exposed to a computer monitor daily. The employee may be required to travel by automobile and exposed to changing weather conditions while performing the duties of this position. While performing the duties of this position, the employee must be alert to conditions that may impact the safety of patients, employees and visitors.

This job description reflects management’s assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned.

MNGI Digestive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

It is the policy of MNGI Digestive Health to comply with all federal and state laws concerning the employment of persons with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC). Furthermore, it is the company policy not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment

MNGI’s Culture of Caring

We are caring people caring for people. Working with Compassion, Teamwork, and Integrity

• Compassion: being empathetic and considerate of the needs of our patients and caregivers
• Teamwork: Being accountable for actions, supporting each other in meeting the needs of our patients, and respecting the voice/opinions of others assuming good intent
• Integrity: Demonstrating honesty, trustworthiness, and transparency whenever you interact with patients or each other

Education

Preferred

• Bachelors or better in Nursing

Licenses & Certifications

Required

• RN License

Skills

Required

• Assessment
• Problem solving
• Multi-tasking
• Prioritization
• Detail oriented
• Teamwork
• Active listening
• Effective Written Communication
• Effective Verbal Communication

Behaviors

Preferred

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization