AddressWhy USAA?
Let’s do something that really matters.At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity
As a dedicated Product Management Manager on the Renters National Team, you will support the achievement of property and casualty (P&C) insurance profit and growth targets in assigned state(s) or geographic region. Assists in development of strategic vision and tactical plans which profitably expand USAAs product line market share. Focuses on state-specific competitive and financial KPIs to anticipate and react to potential trends. Identifies opportunities to make regional impacts across P&C, which drive best practices and innovation across the organization.
The Renters National Team is responsible for the growth and profitability of the USAA Renters insurance product worldwide. Our focus is on protecting our members and empowering them to achieve financial security through competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
This position can work remotely in the continental U.S. with occasional business travel OR a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in San Antonio, TX, Tampa, FL., Phoenix, AZ., or Colorado Springs, CO. campuses. Relocation assistance is not available for this position.
What you'll do:
Works with large data sets to develop analytical insights and analyzes state-specific P&L and marketing strategy and the impact of marketing investments.
Answers financial and customer-related questions from key stakeholders using multiple data sources including SAS, SQL, Tableau, R, etc.
Collaborates with internal stakeholders partners to develop insights to develop and execute on multi-year state strategy. Engages with external regulators to bring strategic actions to market.
Analyzes data with internal stakeholders, such as pricing, UW, and claims, to identify growth opportunities, build a 360-degree view of the membership and present key learnings.
Builds reports using data tools to monitor business performance and communicate results.
Identifies emerging themes, internal and external trends to improve performance and minimize risk.
Assists with the evaluation of product performance metrics and competitor actions to help facilitate decision making at regional/ countrywide level.
Partners with Government & Industry Relations, Attorney, and Compliance Advisor to manage relationship with local regulatory agencies and industry organizations.
Serves as a resource to team members by providing guidance and training on processes and procedures in support of product line initiatives.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's Degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor’s degree)
6 years of relevant product or program management experience analyzing data and developing recommendation, or an advanced degree in Business, with 4 years of product or program management experience.
3 years of P&C experience.
Working experience in creating product briefings and presenting to executive leadership.
Demonstrated experience in effectively conducting product analysis & gain an in depth understanding of market dynamics including competitor underwriting initiatives and rate level analysis.
Competent knowledge of applicable product related regulations, and risk and compliance requirements.
What sets you apart:
1 or more years of Personal Lines Insurance experience. Experience with Renters insurance a plus
3 or more years of experience in Product Management, Pricing, Underwriting or Finance.
Proven complex data/analytical experience and expertise in pulling data, analyzing trends, and making recommendations to leadership.
2 or more years of experience working with analytical tools to include SAS, Tableau, SQL, and advanced in Excel.
Highly effective communication and salesmanship skills to drive results.
Ability to work effectively in a fast-paced environment with some ambiguity.
Resiliency and adaptability, proven ability to adjust to rapid changes/difficulties and maintain positive demeanor through adversity.
US military experience through military service or a military spouse/domestic partner
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160 – 189,530.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning, and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
