At Lehigh Regional Medical Center, our dedicated team of professionals are committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, a Top-15 hospital system in the United States, Lehigh Regional Medical Center is actively seeking new members to join its award-winning team!
Lehigh Regional Medical Center is accredited by The Joint Commission with the Gold Seal of Approval as a 53-bed acute-care community hospital. The hospital provides specialty care services that include Emergency Services, Cardiology, Critical Care, Gastroenterology, General Surgery, Nephrology, and Orthopedics, delivering patient-centered healthcare with dignity and respect for all. For more information visit www.lehighregional.com.
Responsibilities
The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.
Qualifications
Education and Work Experience
- High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
- Previous PBX experience preferred.
- Previous experience in office or receptionist
- Effective written, verbal communication, and interpersonal skills.
- Ability to multi-task, prioritize needs to meet required timelines.
- Analytical and problem-solving skills.
- Customer Services experience preferred.
We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. EEO is the Law: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf