Payroll Clerk

Our employees work hard to serve our clients and help our business grow. As such, we want all employees to receive on-time paychecks and understand their salaries thoroughly. To this end, our Payroll team is seeking an experienced Payroll Clerk to assist with the coordination, processing and continuous improvement of the payroll function. In this role, you will be entrusted to audit and verify time keeping records of employees' hours worked, as well as any deductions or withholdings required to comply with state and federal law. You will review, import, and transmit payroll data for processing, and be adept at maintaining confidential information. To be successful, you should be willing to work cross-departmentally with HR and accounting, be knowledgeable of payroll taxes, proficient in Microsoft Excel, and have a solid understanding of payroll processing.
As a Payroll Clerk, you will:

• Review and export payroll hours from Workday. Submit approved payroll data to the service bureau (e.g., ADP, SCP and Baker Tilly) for processing.
• Balance payroll hours exported from Time and Attendance.
• Balance all pay data hours/batches exported from Workday to SCP and Baker Tilly Payroll Registers.
• Review computed wages and correct errors to ensure the accuracy and appropriateness of earnings.
• Ensure that all changes to payroll are processed timely and correctly.
• Ensure documentation of all payroll processes and procedures remain current, identify opportunities to continually improve processes and procedures, and make changes to procedures as required.
• Maintain a variety of files and records that document all transactions in accordance with internal policies, rules, laws, and regulations.
• Apply for State/SUI employer IDs when employees are hired in a state where CyraCom does not have a physical presence.
• Partner with third party vendors SCP and Baker Tilly to implement new earning, deduction, hour, and accrual codes.
• Partner with Chubb for Worker's compensation audit.
• Maintain strict confidentiality of files, records, conversations, and sensitive employee data such as wage garnishments, withholdings, etc.
• Respond to employee/supervisors/manager payroll questions. Refer Human Resources related questions to the Human Resources Manager.

• Exercise a high degree of professionalism and self-motivation using personal initiative to identify and recommend best practices.
• Demonstrate a continued commitment to professional education and industry best practices.
• Knowledge of processing international Payroll specifically Mexico and Costa Rica.
• Up to date knowledge of City, State, Provincial, Local and Federal legislation affecting payroll.
• Perform all other duties as assigned.

As a Payroll Clerk, you must be:

• Skilled in applying the principles, practices and procedures of payroll administration.
• Skilled at auditing automated payroll feeds for errors: strong attention to detail and accuracy is required.
• Skilled at communicating effectively, both orally and in writing.
• Highly detail-oriented and skilled at completing work with a high degree of accuracy in spite of frequent work interruptions.
• Able to respond appropriately and work effectively in highly stressful situations. This includes handling payroll disputes, accomplishing work within a limited timeframe, working long hours, and communicating complex policies and procedures to others.
• Skilled in the use of Microsoft Office, Microsoft Word, Microsoft Excel, Internet Explorer (or other internet browser) and database programs.
• Able to operate common office equipment, such as: a computer, fax machine, copier, and telephone system.
• Skilled in establishing and maintaining effective work relationships.

As a Payroll Clerk, you must have:

• Minumum of 3-5 years' experience with payroll processing for a company with 2000+ employees.
• Sufficient computer knowledge to quickly learn and work on a daily basis with an automated payroll system and third-party vendor.
• Exceptional organizational and time-management skills to accomplish a high volume of competing work assignments and routine duties within established deadlines.
• Exceptional commitment to confidentiality in all payroll and human resource matters.
• Workday experience preferred.
• Wisely/EWA experience preferred.

Minimum Qualifications:

• Associates Degree Accounting, Business, Payroll or Human Resources; or 3-5 years of progressively responsible payroll processing experience; or any equivalent combination of directly related education and experience.

What else you can expect:
Physical Demands:
Requires sitting or standing for extended periods of time.
Extensive use of a computer and repetitive hand movements in the performance of duties.
Occasional lifting and carrying of material weighing up to twenty pounds may be required. This position may be required to primarily sit, type (computer keyboard), read, talk on phone, and frequently move about within the office.
Equipment Operated: Personal computer, printers, fax, copier and telephone
Environmental Factors: None
As a CyraCom Employee, you will be:

• Customer Service Focused - you know that timely accurate responses and relentless follow through to those in need is critical to providing excellent customer service.
• Positive - your glass is half full and you impart this attitude with everyone you interface with to build positive rapport.
• Patient - You understand everyone is not as technically savvy as you are and so you exercise significant patience and diligence.
• An Active Listener - you know that listening is the first key in trying to find the cause to a problem and use this to your advantage when asking questions to determine root cause.
• A Team Player - you understand the basics tenets of being a great teammate including being collaborative, having an open mind and doing your part.
• Self-Managed - you know best how to manage your time and workload to be as effective and efficient as possible in a fast paced, ever changing environment. You understand time management, communication and attendance are critical in this position.

Duties not listed in this position description may be required of the employee at the discretion of management.
Why Work for CyraCom?
CyraCom International, Inc is the leading language services provider in the U.S, and has earned several awards and recognitions including being named to the Inc. 5000 list of fastest growing private companies in the U.S every year since 2009. In its 20 years of operations, CyraCom has grown to have nine locations throughout the United States, two international locations, and is showing no signs of slowing down anytime soon.
"We make a difference every day."
CyraCom team members help thousands of people communicate every day by removing cultural and linguistic barriers in all levels of every day conversation. We ensure high levels of accessibility by providing interpretation services over the phone, through video, and on-site at our client locations. We work relentlessly to provide the support and infrastructure necessary to ensure people can communicate at a moment's notice. Our hundreds of clients span numerous industries, including hospitals, banks, insurers, entertainment companies, and government agencies.
Our employees most often say three things:
Culture: You have the resources of a large company with the flexibility and excitement of a start-up.
Impact: Your contributions matter; people notice the changes and improvements you create.
Meaning: Your work ultimately helps improve the lives of millions in the United States - CyraCom helps those who cannot communicate normally to access to healthcare and other vital services.
Company Culture
We value our employees and believe that an enjoyable work environment is beneficial to all. Here are some ways we contribute to that goal:

• We celebrate our diverse workforce.
• We encourage our employees' professional and personal growth, including tuition reimbursement and internal promotions
• We provide a "business casual" dress code (with "casual Fridays").

Benefits & Compensation Highlights
CyraCom provides a generous menu of benefits from which you can pick and choose what is best for you and your family, including Medical, Rx, Dental, Vision, Life, AD&D, Disability, 401(k), Paid Time Off, Employee Assistance, Employee Referral Program, Tuition Reimbursement, and professional development. This role typically starts at an hourly pay rate of $22.00 - $24.00, depending on experience.
Equal Opportunity Employer
CyraCom International, Inc.'s success is driven by the advantage created by the collective efforts of its employees, and is dependent upon a diverse, inclusive environment that embraces change, new ideas, respect for the individual and fosters an equal opportunity for success. We have zero tolerance for discrimination, intimidation or harassment of any kind. CyraCom International, Inc. is an equal opportunity employer. CyraCom International, Inc. maintains a drug-free workplace.