Payroll & Benefits Manager

This is a reposting. If you previously submitted an application for this position, you do not need to reapply.
Join our Team of Professionals! We are hiring a Staff Services Manager I (SSMI) to become part of our innovative and dynamic team at the California Department of Education (CDE). Our Human Resources Division provides services to internal and external business partners. We strive to provide assistance that is friendly, accurate, and efficient while enhancing CDE's ability to provide the best services possible. It is the purpose of Human Resources to support the total operation in meeting its goals through its most valuable resource - its PEOPLE.
The Payroll & Benefits Office works with CDE employees, including supervisors and managers, in maintaining official personnel files, handling employment documents, monitoring and adjusting salary information, processing requests for employee benefits, verifying employment, and providing other personnel transaction-related services. This includes serving as the Subject Matter Expert (SME) on all personnel transactions, and providing leadership, direction, and supervision to specialists and analysts in all aspects of personnel and payroll transactions for the CDE. The SSMI supervises and directs the work of one Personnel Supervisor I, five Personnel Specialists, two analysts, and one Office Technician.
The SSMI responsibilities include, but are not limited to:
• Supervises and manages the workload of all levels of staff in the preparation and processing of general personnel and payroll transactions. This includes but is not limited to, dock, overtime, special pay; initiates and establishes salary advances, garnishments, accounts receivables; updates employment history such as appointments, separations, retirements or miscellaneous changes in the State Controllers' Information Management System (MIRS), and Personnel Information Management System (PIMS).
• Monitors and works in the California Leave Accounting System (CLAS). Consults with external business partners regarding payroll and benefit administration, program changes and impacts to department. Serves as the subject matter expert (SME) and the primary contact with SCO on complex position, benefit and pay issues.
• Audits the work of staff to ensure adherence to the Personnel Transactions Manual (PTM), Payroll Procedures Manual (PPM), Bargaining Unit Contracts, State Administrative Manual (SAM), Personnel Administration Manual (PAM), and the California Code of Regulations. Responds to complex transactions issues and assists in providing guidance to the analyst and specialists on complex personnel issues.
You will find additional information about the job in the Duty Statement .
Working Conditions
TELEWORK OPTION
This position is headquartered in Sacramento and is office-centered for eligible applicants residing in California. The incumbent works a minimum of 3-4 days in the office.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES MANAGER I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-379480
Position #(s):
174-206-4800-104
Working Title:
Payroll & Benefits Manager
Classification:
STAFF SERVICES MANAGER I $6,563.00 - $8,153.00
# of Positions:
1
Work Location:
Sacramento County
Telework:
In Office
Job Type:
Permanent, Full Time
Facility:
Human Resources Division
Department Information
The California Department of Education (CDE) oversees the state's diverse and dynamic public school system, which is responsible for the education of more than six million children and young adults in more than 10,000 schools with 295,000 teachers. The CDE and the State Superintendent of Public Instruction are responsible for enforcing education law and regulations; and for continuing to reform and improve public elementary school programs, secondary school programs, adult education, some preschool programs, and child care programs. The CDE's mission is to provide a world-class education for all students, from early childhood to adulthood. The CDE serves our state by innovating and collaborating with educators, schools, parents, and community partners, preparing students to live, work, and thrive in a highly connected world.
http://www.cde.ca.gov/
Special Requirements
STATEMENT OF QUALIFICATIONS
Interested individuals MUST submit a Statement of Qualifications (SOQ) with their application. Resumes, letters, and other materials do not take the place of the SOQ. The SOQ should have a title of "Statement of Qualifications, Your Name ," be no more than 2 pages, no smaller than 12-point font, and address the following:
1. What is your customer service vision? What are steps you have taken to ensure your team provides excellent customer service?
2. How do you handle when you receive a complaint from an employee due to lack of customer service from your staff?
3. How do you train a group of individuals who learn at a different pace so that all are successful in their position?
4. Describe your knowledge and experience using the Management Information Retrieval System (MIRS).
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/5/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Education
Attn: C&P PC 3940/JC-379480
1430 N Street, Ste. 1802
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Education
Attn: C&P PC 3940/JC-379480
1430 N Street (Lobby Drop-Off Box)
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  A STATEMENT OF QUALIFICATIONS IS REQUIRED. Please see the Special Requirements section for instructions. Applications without the SOQ will not be considered.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• Knowledge of the State's personnel management policies, practices, and programs.
• Knowledge of principles and practices of employee supervision, development, and training.
• Ability to plan, organize and coordinate the work of subordinate personnel.
• Ability to analyze complex and other related administrative problems.
• Ability to perform research in various personnel fields; interpret and apply laws, rules, standards, and procedures, develop and administer training programs.
• Ability to consult with and advise management and executive staff on a wide variety of subject-matter areas.
Benefits
Benefit information can be found on the CalHR website: Benefits Summary
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Jennifer Malone
(916) 319-0685
JMalone@cde.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Randi Thompson, EEO Officer
(916) 445-9174
oeoinfo@cde.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Information

• How to Apply for state jobs: https://calcareers.ca.gov/CalHRPublic/Landing/Jobs/Steps.aspx
• Submitting an electronic application through your CalCareers Account is highly recommended .
• Important: Make sure your contact information, i.e., address, phone number(s), etc., is current in your CalCareers Account.
• DO NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State Application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, age, student identification number, driver license (unless required), examination results, LEAP status, and marital status.
• Incomplete or late application packages will NOT be considered.
• In order for experience to be considered, applications must be completed fully, including the "From" and "To" employment dates, "Hours Per Week", employer contact information, and "Duties Performed" fields for all jobs listed in the "Employment History" (Resumes do not take the place of these fields on the STD. 678).
• If you choose to not submit electronically and are mailing or dropping off your hard copy State Application (STD. 678), please use the revised 12/2021 version.
• If you are using education to meet the minimum qualifications, please include a copy of your degree or unofficial transcripts for verification. Foreign transcripts must be accompanied by an academic credential evaluation.

Examination Information
Individuals MUST have taken and passed an examination to obtain list eligibility for the classification in order to apply. The examination bulletin may be viewed below:
Staff Services Manager I: https://www.calcareers.ca.gov/CalHrPublic/Exams/Bulletin.aspx?examCD=2PBCY
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.