Payment Processing Coordinator

Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one's family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That's what GLS has done for the past 10 years, helping more than 450,000 people meet and improve their transportation needs. 

People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar. 

Growth: Recognized by Inc 5000 for the past 7 consecutive years as one of the fastest-growing private companies in America. Join GLS to grow with us!

Benefits: GLS offers the below great benefits for your amazing work!

o    Competitive base pay and performance bonuses, dependent on role.

o    Medical, dental, vision, telemedicine, and other supplemental insurance benefits, including long-term and short-term disability

o    401K with employer match and 100% immediate vesting

o    Paid time off (PTO) and paid company holidays to help you balance work and personal life

o    Tuition Reimbursement

o    Parental Leave

o    Business casual work environment

As a Payment Processing Coordinator, you will support the day-to-day customer Payment Processing activities. You will work closely with the Payment Processing and Accounting Operations teams and be responsible for general functions, including posting customer payments and receivables, resolving payment research requests, reviewing cash activity, and administrative support assignments.

How will you drive value within the organization as a Payment Processing Coordinator?

• Assist in completing the daily workload of posting customer loan payments
• Research customer payments using online portals
• Analyze historical customer account information, process payment modifications, and re-postings
• Track and reconcile cash postings daily
• Maintain electronic records and files that support work performed, results, and outcomes

What should you already know to be successful as a Payment Processing Coordinator?

• High school diploma or equivalent required, Associate Degree preferred
• Minimum of one (1) year relevant customer service and/or administrative experience required, automotive finance field preferred
• Strong numerical reasoning, analytical, and problem-solving skills with high attention to detail
• Strong oral and written communication skills
• Ability to work on a team and focus on results, exhibit adaptability and flexibility in a fast-paced and changing environment
• Time-management skills required to efficiently complete assignments
• Proficient computer skills with working knowledge of the internet and standard business applications; ability to quickly learn new computer applications as requested; high proficiency in Excel preferred
• Strong interpersonal skills

Employment Requirements:

• Pre-employment background screen required
• Must be able to pass a criminal background check
• Talk and hear to exchange accurate information
• Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
• The position does not require travel
• This is a position whereby business needs will dictate the exact work schedule, which should be expected to vary at times. Generally, days and hours of work are between the hours of Monday through Friday, 8:00 am-5:00 pm.

2023 California Applicant Privacy Notice

GLS participates in the  E-Verify program to confirm the employment eligibility of all newly hired employees

Please visit  www.glsauto.com for information about our great company and other amazing opportunities

 

Applicants have rights under Federal Employment Laws

Family and Medical Leave Act (FMLA) 

Equal Employment Opportunity (EEO) 

Employee Polygraph Protection Act (EPPA)