Patient Services Representative

Description: Coastal Pediatric Associates is hiring!If you enjoy and respect children from newborns to teens and the in-betweens, you’ll love being a part of the CPA team. We are the largest and fastest growing pediatric practice in the Lowcountry.

Benefits and Perks:

• EXTRA $2/hr Mount Pleasant location differential!
• Education Assistance!CPA is partnered with the NHA and able to provide NCCA-accredited healthcare certifications at no cost to our employees
• Medical, Rx, Dental, Vision
• HSA, HRA, HIA
• Telehealth
• Life & Disability
• Employee Assistance Program
• Paid holidays and vacation
• 401k
• Convenient Locations & free parking
• Paid Volunteer Opportunities

Patient Services Representative Responsibilities to Include:

• Uses effective and professional communication skills with patients and staff
• Welcomes patients and visitors by greeting them and thanking them for choosing CPA as their medical home
• Engages patients and visitors by offering concierge services per protocol, maintaining orderly, clean reception, and waiting area
• Contributes to team service efforts, including TOS collections and care goals, by accomplishing set goals

Requirements:

• High school diploma or equivalent.
• Prior medical practice experience preferred.
• Working knowledge of computer applications. Prior experience with EMR preferred.
• Ability to speak, read and write effectively.
• Ability to work independently without direct supervision.
• Ability to coordinate, analyze, observe, make decisions, and meet deadlines, in a detail-oriented manner.
• Flexible scheduling availability required