- Answers a multi-line phone system, providing professional, courteous customer service at all times.
- Schedules and reschedules patient appointments.
- Make courtesy reminder calls to patients.
- Enters patient demographic and insurance data into computer database.
- Refers to policy and procedure manuals, provider schedules, calendars, computer manuals, etc.
- Receives and reviews a variety of documents, including provider schedules, calendars, various memos and correspondence.
- Exhibit compliance with FHC?s corporate compliance policy.
- Performs job activities in ways that are respectful, courteous and responsive while interacting with patients, visitors and co-workers.