Patient Services Representative - Part Time

Description: Coastal Pediatric Associates is looking for customer services minded individuals to join us in nurturing and championing the health of all children and their families! If you enjoy and respect children from newborns to teens and the in-betweens, you’ll love being a part of the CPA team. We are the largest and fastest growing pediatric practice in the Lowcountry. Join us at the Coast!
Benefits and Perks:

• Medical, Rx, Dental, Vision
• HSA, HRA, HIA
• Telehealth
• Life & Disability
• Employee Assistance Program
• Paid holidays and vacation
• 401k
• Convenient Locations & free parking
• Paid Volunteer Opportunities
• Education Assistance

Patient Services Representative Responsibilities to Include:

• Uses effective and professional communication skills with patients and staff
• Welcomes patients and visitors by greeting them, in person or on the telephone and thanking them for choosing CPA as their medical home
• Cross covers the communications team, as needed to maintain excellent level of service for the patients/visitors
• Effectively communicates with patients and visitors about any expected delays
• Contributes to team service efforts, including TOS collections and care goals, by accomplishing set goals

Requirements:

• High school diploma or equivalent.
• Prior medical practice experience preferred.
• Working knowledge of computer applications. Prior experience with EMR preferred.
• Ability to speak, read and write effectively.
• Ability to work independently without direct supervision.
• Ability to coordinate, analyze, observe, make decisions, and meet deadlines, in a detail-oriented manner.
• Flexible scheduling availability required