Patient Service Representative

PATIENT SERVICE REPRESENTATIVE

Full time position to support a high volume specialty practice in Cary, North Carolina.

Responsibilities of this position include but are not limited to greeting patients, responding to patient inquiries, patient registration, data entry of daily charges, calculating and collecting patient portion, scheduling appointments, handling correspondence, answering telephones and assisting with medical records functions such as filing, faxes, copying and mailing documents.

Requirements

• 2-5 years experience in a medical setting*
• Familiarity with medical terminology**
• Computer competency**
• Highly reliable and dependable work habits**
• High level of patient courtesy and concentration**
• Outstanding interpersonal and customer service skills**
• Ability to work in a team**
• Excellent verbal and written communication skills**
• Understanding of health insurance policies and procedures

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Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off

Healthcare setting:

• Private practice

Medical specialties:

• Dermatology

Schedule:

• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person