Patient Service Representative - Cardiology

At Clinical Associates, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in 10 areas of practice, from cardiology to podiatry. We also offer unique services like our ambulatory surgery center and nuclear stress testing facility.

Our more than 40 physicians, specialists and credentialed health care providers are assisted by 175 trained support staff. We do our best to take care of everything for our patients – records, scheduling appointments, coordinating with providers and specialists, and each of our offices has laboratory centers for tests and blood work on site.

We are seeking a Patient Service Representative to join our Cardiology Team in Towson! The Patient Service Representative (aka PSR) is the first point of contact and provides a professional, supportive, and nurturing experience for patients, visitors and colleagues via telephone and/or in person.

Shift: Full Time/ Day Shift

Monday - Friday 8:45 am - 5:00 pm

Pay Rate: $17-$18

WHAT YOU WILL DO:

• Identifies and quickly assesses nature of call and acts appropriately to provide prompt Patient Service.
• Accurately and efficiently performs front desk registration and check in for office visits and procedures.
• Schedules patient appointments.
• Understands the electronic insurance verification system (Real Med) and checks patient eligibility of scheduled patients daily and completes or corrects any eligibility issues before the scheduled appointment.
• Collects copays, deductibles, and account balances.

Requirements

WHAT YOU WILL BRING:

• High School Diploma or G.E.D.
• Medical Office experience is preferred.
• Excellent patient care and customer service skills.
• Willingness to work as part of a team.
• Ability to convey a positive and professional demeanor.
• Ability to build a positive rapport with patients, team members, and providers.

WHY YOU'LL LOVE US:

• PTO
• Medical, vision and dental benefits
• Life Insurance
• Long Term Disability
• Paid Holidays
• 401K

Clinical Associates is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.