Patient Service Representative

Growth and learning opportunity available for a caring professional that wants to further develop their skills and knowledge in healthcare, while making a difference in patient's lives. We invite you to join our Walnut Creek team as a Patient Service Representative. This full-time medical front office career opportunity has a Monday - Friday day shift schedule, and is located at our outpatient practice in Walnut Creek, CA. In this medical receptionist position you'll get to:

• Answer phones and greet incoming patients and visitors.
• Perform patient registration and insurance verification and collect co-pays.
• Guide patients through this sometimes difficult process by kindly talking them through the steps and answering their questions and concerns.
• Coordinate with office staff for timely care of patients.
• Cross-train and help as needed in other departments (i.e. scheduling, medical records, etc).
• May on occasion travel to our nearby centers to receive training and/or help with coverage.
• Participate in various projects and/or meetings, and complete other tasks as assigned by management.

We're looking for dependable and professional candidates with a High School Diploma, basic computer skills, the ability to multi-task, excellent customer service skills, and great communication skills! Medical terminology knowledge and recent medical/radiology office work experience is preferred.

We offer career advancement opportunities & benefits including: medical / dental / vision coverage, paid time off, paid holidays, a pre-tax matching 401k plan, a pre-tax flexible spending plan, education reimbursement, free life insurance, hands-on training, inter-company transfer opportunities, and a host of other perks!

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Radiology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Rotating weekends

Experience:

• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Customer service: 1 year (Required)

Work Location: In person