Patient Service Rep - Full Time - Mon-Fri, 7:30Am-4:00Pm

SHIFT SPECIFICS: This is a Full Time position for Monday-Friday, hours are 7:30am to 4:00pm.

POSITION SUMMARY
Optimal Imaging, a Radiology Partners practice, is seeking a Patient Service Representative to provide courteous assistance to patients and physician offices while scheduling and registering patients for procedures.

POSITION DUTIES AND RESPONSIBILITIES

• Work as a Medical Receptionist
• Answer incoming phone calls and handle or transfer to the appropriate department
• Greet Patients
• Optimize patient satisfaction
• Maintain Appropriate Medical Records
• Update forms as needed
• Schedule Appointments
• Process patient payments
• Ensures confidentiality of sensitive information and PHI
• Other duties may be assigned

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE

• High School or equivalent preferred
• Background in healthcare is preferred
• Ability to work independently
• Ability to work in a fast-paced, high productivity environment
• Ability to exercise sound judgement and make decisions
• Excellent communication skills to communicate with patients, physicians, clients, coworkers, and management staff
• Ability to document accurately and concisely
• Excellent phone and computer skills
• Ability to maintain sensitive information in confidence
• Ability to meet deadlines and prioritize diverse responsibilities
• HIPAA and OSHA knowledge
• Strong organizational skills

RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

Based on current government regulations, COVID-19 vaccine may be mandated, offering medical or religious exemptions upon request. All applicable COVID-19 mandates will be identified and discussed during the interview process.

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

Radiology Partners participates in E-verify.

Job Type: Full-time

Healthcare setting:

• Outpatient

Medical specialties:

• Radiology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person