Patient Registration Team Lead (Grady Memorial Hospital)

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

Full time Team Lead Position at Grady Memorial Hospital.
2p-10:30p/ 11a7:30p on Weekends only.
Wk 1 Tue, Wed, Thu, Fri, Sat
Wk 2 Sun, Mon, Wed, Thurs, Fri
Assist patients/families with financial arrangements for hospital charges prior to admission, in-house, and at discharge; identifies those persons who may be in need of financial assistance or eligible for assistance from outside agencies. Answers questions and handles problems to resolve concerns of patients, such as incorrect insurance information or payment posting errors. Follow-up with correspondence or calls to patients. Assists patients with cost information. Responsible for training new staff. Serves as lead to lower level Patient Registration Reps for questions and problems. May serve as lead to lower level office and registration staff.

Minimum Qualifications:

High School or GED (Required)

Excellent customer service skills. Knowledge of worker s compensation and health insurance. Familiarity with medical terminology. 1-2 yrs. related Experience .

Work Shift:

Evening

Scheduled Weekly Hours :

40

Department

Main Registration

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment