Front Desk/Patient Registration Specialist - Full Time 4Days/Wk

JOB DESCRIPTION

TIME/STATUS: FULL-TIME – 4 days/wk 8am - 5pm

POSITION: FRONT DESK / REGISTRATION SPECIALIST

REPORTS TO: OFFICE MANAGER & MD

SPECIFIC RESPONSIBLITIES:

• Greet patients in a friendly and helpful manner.
• Performs day to day administrative tasks and general office duties to ensure smooth office operations and patient flow.
• Schedules patient appointments on predetermined basis in accordance with office guidelines.
• Screens patients for patient information, including address, phone and insurance data.
• Adheres to office policies including, safety, security, HIPAA.
• Maintains patient waiting areas, office files and front desk in an organized manner.
• Collects co-pays when appropriate; collects existing balances from prior services.
• Registers new patients in EHR and updates patient demographics on existing patients.
• Practices confidentiality and privacy.
• Dresses per company guidelines.
• Takes direction from physician and office manager.
• Other duties as may be required, including assisting other staff as needed.

QUALIFICATIONS:

• Understands the importance of maintaining confidentiality of office matters and patient confidentiality
• Meets HIPAA standards
• Exhibit good customer service with patients, colleagues and referring physicians
• Have excellent phone skills; well-developed verbal skills
• Knows medical terminology
• Experience with computers, scanning, filing, and accounts receivable
• Knowledge of medical insurance, medicare, and Medicaid
• Able to multi-task and work with interruptions
• Reliable with follow-up processes

EDUCATION AND EXPERIENCE:

High school graduate or equivalent.

Prior administrative experience in medical office setting required.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Expected hours: 32 per week

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Ob/Gyn

Schedule:

• Morning shift
• No weekends

Pay may depend on skills and/or qualifications

Work Location: In person