Patient Referral Coordinator

**To apply please go to https://www.isletapueblo.com/careers/

JOB PURPOSE: Provides patient referred care coordination and support to patients seeking program services and clerical support from the Purchased/Referred Care (PRC) office.

This position description may not include all of the listed duties, nor do all of the listed examples include all tasks which may be found or assigned to this position.

JOB DUTIES:

• Coordinates patient care for medical and dental referrals; collects information and support documentation necessary for determination of patient eligibility and availability of alternate resources.
• Records and organizes patient and referral information for review; inputs and retrieves patient information into applicable computer program.
• Communicates and collaborates with PRC care providers to ensure patient’s medical information regarding referrals is correct.
• Coordinates patient care by setting appointments with providers in accordance with guidelines; notifies patients of appointment times and assists patients with transportation arrangements as needed.
• Follows up with patient and providers on scheduled appointments; documents outcome of scheduled work and obtains patient progress notes and forwards to providers.
• Collaborates with external health care providers and professional staff in management of patient care.
• Identifies alternate medical resources available to patients, including Medicare, Medicaid, Veterans Administration benefits, Children’s Medical Services, disability programs, private insurance, Workers Compensation, state and voluntary health programs and any other applicable resource.
• Provides general secretarial and clerical support for PRC office, including preparation of routine correspondence and organization and maintenance of files.
• Prepares Alternate Resource Liability forms when appropriate for the recovery of medical costs resulting from third party negligence.
• Assists in gathering information for the preparation and submission of Catastrophic Health Emergency Fund (CHEF) applications.
• Ensures compliance with HIPAA regulations.
• Maintains confidential information.
• Performs other duties as assigned.

SUPERVISION RESPONSIBILITIES: N/A

MINIMUM QUALIFICATIONS/REQUIREMENTS:

• High School Diploma or GED.
• One year experience in office or health care setting.
• Must be able to pass a TB screening.
• Must provide written copy of immunization record prior to employment.
• Must pass background check for position.
• Must be able to comply with the Pueblo of Isleta Drug Free Workplace policies.

Job Type: Full-time

Pay: $22.73 - $30.69 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Weekly day range:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Patient Referral: 2 years (Required)

License/Certification:

• Drivers (Required)

Work Location: In person