Address
Form of work
SalaryMayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Responsibilities
Must live near Rochester campus and will be required to be on campus up to 4 times a month.
The Patient Placement Coordinator works closely with hospital personnel to facilitate bed and service assignment. Works to optimize patient flow in the hospital by prioritizing admissions and transfers from multiple sources. Demonstrates flexibility and initiative to diagnose issues and provide timely resolution supporting patient safety and process efficiency. Responds to a variety of requests from hospital staff in a fast-paced environment, makes independent decisions that require individual and/or team analysis, reasoning and problem solving. Interprets, applies and communicates Mayo Clinic policies regarding hospital patient flow to support the timely admission and transfer of hospital patients. Must have excellent communication and customer service skills as well as possess the ability to multi-task, apply critical thinking, and possess effective communication skills.
Qualifications
HS Diploma or equivalent, AND A minimum of four years of relevant experience in finance, collections, customer service, insurance and/or health care environment OR a bachelor's degree is required.Bachelor degree in business or health care field preferred. Qualified candidates must be customer-focused, service-oriented and possess demonstrated skills in teambuilding, communication, decision-making, problem-solving, interaction, coping and versatility. Knowledge of personal computer applications such as Windows, Microsoft Word and Excel, medical terminology, Order Communication System and patient accounting system is helpful. N/A
Exemption Status
Nonexempt
Compensation Detail
Education, experience and tenure may be considered along with internal equity when job offers are extended.; $23.48 - 34.10/ hour;
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Varying day/evening; 8 and 12 hour shifts
Weekend Schedule
1 out of every 3 weekends; rotating day/evening/night
International Assignment
No
Site Description
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Tricia Harding
