Patient Coordinator.

Concentric Methods is seeking a Patient Coordinator to join our team in Bethesda, MD in support of the NIH. Responsibilities: Coordinates the recruitment, scheduling, travel, and admission of research study participants. Coordinate patient schedules with testers, nurses, physicians, and clinical research coordinators.

Coordinate the recruitment, scheduling, travel, and admission of research study participants with clinical staff. Work with staff to coordinate new research patient screening appointments, procedures, and imaging studies between protocol investigators and the outpatient clinic scheduling personnel. Coordinate scheduling, travel, and lodging of subjects participating in studies.

Distributes recruitment materials. Distribute patient recruitment and communication materials. Acts as a liaison between participants, participant's relatives, and staff members and communicates participant's questions, complaints, problems, and concerns to appropriate staff members.

Triage questions to appropriate personnel in the team as necessary. Maintain ongoing relationships with patients, families, caregivers, medical care providers, and various individuals on a continuous long-term basis. Respond to patient emails and phone calls; prioritize patient-related issues into urgent, emergent, and routine; triage the issues to the appropriate personnel in the team as necessary.

Explains policies and procedures to participants and refers them to appropriate staff. Communicate all patient protocols to patients, within the context of eligibility criteria for specific protocol; obtain appropriate consent forms. Serve as point of contact for questions, advice, and communications on the process and status of protocols; initiate and respond to correspondence and telephone contacts pertaining to admission of patients.

Explain the purpose of the study to potential participants; assess eligibility to participate; enroll eligible study participants and explain the research procedures; respond to routine questions on study procedures and seek additional information when needed. Confer with study participants; explain the purpose of the study and obtain informed consent. Respond to communications with research subjects, direct questions to appropriate team member.

Collates, enters and maintains data collected on participants. Collect, verify, record, and maintain data on clinical activity and/or research. Collect outside medical documentation, electronically scans and uploads records into the electronic medical record.

Collate and enter data collected on participants. Review medical records to collect relevant clinical data. Ensure accurate and complete collection and submission of study data.

Maintain patient files, medical records, and patient family contacts, file medical record notes into patient charts daily. Maintain clinical data in protocol databases. Create reports/spreadsheets for tracking and scheduling of protocol patients.

Review patient and clinical charts; enter patient data into files and automated databases. Ensure that research data is entered into database. Ensure consistency in records, data, and datasets in accordance with regulatory requirements.

Work with staff on QA/QC of the clinical and research records for patients on study prior to audits. Obtain medical information, imaging disks, and pictures from applicants on an ongoing basis; file them with the records. Coordinates new patient referrals by obtaining pertinent information and forwarding it for review.

Provide lists of potential research volunteers to principal investigators based on database searches against protocol criteria. Refer prospective volunteers per study guidelines to the appropriate Institute contact person. Review incoming patient referrals and contact referring physician's office if referral is incomplete.

Obtain outside medical records, radiology studies, biopsy slides and submit to the respective departments at the NIH. Communicate with appropriate staff about intake and materials and submission of materials for review. May assist in preparing credentialing packages.

Work with staff on preparation of credentialing packets for clinical staff. Monitors workflow and administers and revises processes to maintain and improve operations. Work with staff to achieve optimum schedule and staff utilization; work with staff in problem-solving for overlapping appointments.

Review future scheduled cases to resolve potential conflicts or problems; monitor additional reports to ensure data validity. Troubleshoot scheduling issues to ensure maximum productivity of staff resources. Monitor and identify areas of improvement in the clinic environment, and clinical trial conductance in the outpatient setting, for patients, families, and staff.

Participate in training other clinical staff on clinical operations. Participate in quality improvement initiatives and maintenance of SOPs. Collaborate with staff to submit protocols to the IRB, and monitor protocol compliance.

Mentors and trains staff on patient recruitment and coordination processes and procedures. Develops training materials, job aids, and instructions for use by patient coordinators. Assists physicians and research staff with patient data collection.

Review participant screening forms with clinical staff to determine eligibility. Explains research protocols and testing procedures to patients and addresses patient queries. Facilitates communication between the participants, research teams, and clinical staff throughout the study participation.

Prepares and mails study materials to participants. Communicate reminders to patients frequently Independently recruits and schedules subjects, both normal controls and patients. Perform recruitment, all screenings, and scheduling for multiple research protocols across multiple labs.

Coordinates and prepares patient travel arrangements, travel reimbursements, and compensation. Performs ad hoc duties as requested. Cape Fox Corporation, its subsidiaries, and affiliates provide equal employment opportunities to all persons and prohibit employment decisions on the basis of race, religion, color, creed, national origin, sex, age, disability, political affiliation, protected veteran status, or sexual orientation.

Cape Fox Corporation, its subsidiaries, and affiliates offer preference to Cape Fox Corporation shareholders, descendants, and other Native Americans pursuant to Public Law 100-241.