Patient Care Unit Coordinator (Hospice)

Description:

Job Summary:

The Patient Care Unit Coordinator assists the RN Clinical Coordinator in providing direction and clinical support for a specified unit and assigned staff. This position performs administrative support activities required for proper transcription of medication, treatment orders, documenting and coordinating Patient Care. The Patient Care Unit Coordinator will maintain clinical records of the hospice patients and will function as a liaison between other team members assisting with day-to-day management duties.

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Accountability:

Reports to the Director of Quality and Education and/or the RN Clinical Coordinators

Requirements:

Job Duties and Responsibilities:

Essential Job Functions:

1. Fosters and maintains an effective working relationship between co-workers, patients, and other professional members of the community
2. Assures patient records are complete and all required documentation is filed in a timely manner
3. Enters patient data and visits into the EMR system
4. Orders and monitors supplies and medical durable equipment
5. Manages transport for LOC changes
6. Responsible for faxing paperwork required by facilities
7. Assists with scheduling and staffing as requested
8. Assures patient records are complete and documentation is filed in a timely manner
9. Prepares documentation for interdisciplinary team meetings as directed
10. Accepts field and on call assignments are needed
11. Other duties as assigned

Specific to Job Position:

1. Adheres to patient rights, abuse reporting and confidentiality policies
2. Attends scheduled staff meetings and or in-service training
3. Adheres to departmental dress code requirements related to uniform, personal grooming, and other attire
4. Participates in Performance Improvement activities as requested
5. Demonstrates reliability by making every attempt to report to work on time, providing proper notification for absence or tardiness and follows company policies related to time off requests
6. Demonstrates effective time management skills by coordinating activities to achieve maximum
7. productivity and efficiency, willingness to adjust or revise work schedules as requested
8. Assumes responsibility for on-going personal development and continuing education
9. Seeks guidance from a higher authority as needed

Physical/Safety Requirements:

1. Must have the strength and endurance required for standing, walking, lifting, bending, and pushing on a consistent basis between 10 and 100 lbs
2. Utilizes appropriate durable medical equipment as needed in a safe manner
3. Uses appropriate body mechanics as needed for safe Patient Care
4. Persons in this position may be subject to potential exposure of infectious waste, disease, and other conditions, including TB, HIV and Hepatitis B
5. Utilizes appropriate PPE as needed
6. Follows the designated plan of action in the event of a fire or other emergency/disaster
7. While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles, work-related stresses, and driving hazards
8. The individual in this position may be required to drive to meetings with clients or health care professionals, as well as patient’s homes.
9. The noise level in the work environment is usually minimal

The work environment and physical demand characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

In compliance with the Americans with Disabilities Act of 1990, the employer will provide reasonable accommodations to meet the work environmental and physical demands listed above.

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Qualifications and Experience:

1. Two years’ experience as a Licensed Practical Nurse, Medical Assistant or Certified Nursing Assistant in hospice, home health or geriatric care preferred
2. One year of experience in an office setting, medical office experience required
3. Demonstrated expertise with Microsoft and/or Google Suite applications
4. Excellent interpersonal and communication skills
5. Successful completion of background check pursuant to NRS 449.188 and NRS 179A.100
6. CPR/First Aid certified
7. Ability to function with limited supervision and accountability to meet assigned projects and timelines
8. Must be able to handle frequent interruptions
9. Must be able to cope with emotionally charged situations encompassing, patients, families, and other caregivers
10. Must have reliable transportation