Patient Care Tech, Andis (401)

JOB SUMMARY: Under supervision of a Registered Nurse (RN) The Patient Care Technician assists in caring for patients by answering call lights, bathing, feeding, transporting, monitoring vital signs and provides for the basic needs of the patient. The Technician will also change linens and maintain patient rooms in an orderly fashion. Provides general technical and clerical support to patients and their families as well as to physicians and nursing staff on the Andis Women's and Children's Department.

QUALIFICATIONS:

JOB SPECIFIC CORE COMPETENCIES

• The Patient Care Technician assist in caring for patients by answering call lights, bathing, feeding, transporting, monitoring vital signs and provides for the basic needs of the patient.
• The Patient Care Technician will also change linens and maintain patient rooms in an orderly fashion.
• The Patient Care Technician works effectively with others consistently demonstrating tact, discretion, diplomacy, and a commitment to teamwork the LOVE Promise and Patient First.
• The Patient Care Technician answers and responds to patient call/requests and unit telephone calls.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Shifts on this unit are variable for this job description.
• Associate must be able to work flexible shifts to qualify for the position.
• Maintains good physical and emotional well-being.
• Possesses genuine interest in caring for patients.
• Personal qualities to include kindness, sympathy, understanding, respect, good judgment, integrity, loyalty, and the ability to relate effectively with patients, families and coworkers.
• Must be able to greet customers and visitors with a smile.
• Manages clerical processes independently.
• Maintain a neat workplace.
• Able to assist with departmental security of infants and children.
• Responsible for completion of birth certificates and paternity affidavits.
• Responsible for reporting data to the State for required screenings.
• Must be a notary in the State of Indiana.

EXPECTED BEHAVIORS:

• Associate can deliver care/service appropriate to patients/customers.
• Maintain patients in clean, neat and orderly manner 95% of the time.
• Have patients ready for scheduled activities 90 of the time.
• Complies with direction of RN for patient activity 90 of the time.
• Documents care provided per nursing policy and procedures 100% of the time.
• Accepts/volunteers for duties in addition to those detailed in this document 90 of the time.
• Charges for appropriate items per nursing policies and procedures 100% of the time.
• Uses time not consumed by Patient Care to maintain unit 95% of the time.
• Does not waste linen/supplies 95% of the time.
• Reports pertinent patient information to Charge Nurse 95% of the time.
• Utilizes appropriate chain of command to verbalize problems or equipment/supply needs 90 of the time.
• Maintains patient confidentiality by not discussing patient condition or information outside the Patient Care area 100% of the time.
• Reads memos, email, policies, 95% of the time and applies significant information to job performance.
• Practice is consistent with safety principles, OSHA guidelines and infection control principles.
• Ensures patients are protected 100% of the time while moving/transferring and ambulating. Takes care not to place equipment cords in traffic areas 100% of the time.
• Reports non-functioning or unsafe equipment 100% of the time.
• Offers assistance to families and visitors, as needed, 100% of the time.
• Treats staff from other departments and coworkers with respect 95% of the time.
• Maintains personal appearance in order to promote HRH to patients, visitors and the community 95% of the time.
• Honors patients’ right to privacy, respect and dignity; addresses patient by name 100% of the time.
• Maintains unit in a clean, uncluttered manner by putting away supplies, cleaning and disposing of soiled equipment, maintaining order and cleanliness of support areas 90 of the time.
• Correctly labels labs and sends them for processing.
• Greets patients and visitors upon arrival to unit.
• Escorts patients to room and orients to routine processes such as nurse call, menu room service, and visiting hours.
• Answers and responds to patient call/requests and unit telephone calls.
• Assists patients with personal care such as bathing, feeding, activity, and breastfeeding.
• Performs newborn hearing screens and records information.
• Assists physician with circumcisions under the direction of the RN. Obtains and records vital signs.
• Notifies RN of abnormal results. Obtains newborn screens, Accucheck under the direction of the RN.
• Delivers specimens to Lab. Transports patients at discharge.
• Processes new physician orders. Prepares charts for new patients.
• Disassembles charts upon dismissal.
• Monitors medical records for timely prenatal history and physician notes and orders for placenta studies if required.
• Prepares and reports birth certificate information to HIS and State.
• Prepares and reports State required data for newborn screens and hearing screens.
• Assists with equipment set up and clean up.
• Returns equipment to proper storage locations.
• Orders supplies per established par levels.
• Maintains paper supplies for department printers, label makers and copier.
• Assists in keeping nursing desks neat and free from clutter.
• Maintains departmental security and transponder cleaning.