Patient Accounting Representative

Files insurance claims to all payers in timely and accurate manner. Representative serves as primary contact for patient reimbursement issues from both patients and payers in accordance with established Patient Accounting policies. They provide information regarding hospital payment requirements and alternative financing. Additionally, they will work with all payers, patients and inter-departmental representatives to ensure timely recovery of outstanding accounts receivable.

At Garnet Health, we are committed to supporting your career growth and professional potential. We are responsive, attentive and dedicated to the success and satisfaction of our team members. Here, you’ll find resources that will help you excel in your career, tuition reimbursement programs for your continued education, and comprehensive health, dental and retirement benefits designed to fit your individual and family needs. Our inclusive and diverse team culture encourages you to contribute your exceptional talents, skills and perspectives to the success of our system, one another, our communities and our patients.
Join the Garnet Health team and let your excellence shine.

Garnet Health System provides a compensation range to comply with the New York State law on Salary Transparency in Job Advertisements. The range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. When determining a team member’s compensation and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Minimum Education: High School graduate or equivalent required, Associates degree preferred in a related medical field or business. Must be proficient in computer skills, multitasking and will need to possess intermediate to expert level of abilities in Microsoft Excel and Microsoft work.

Minimum Experience: Must have previous experience within revenue cycle, specific to Hospital Inpatient/Outpatient billing. Foundational experience a must, with knowledge in Revenue/CPT Code descriptions and the ability to write appeals for denials is required. Should know the statutes and CMS regulations that impact the collection of patient’s accounts. Frequent contact with insurance companies and Revenue Cycle Depts. Proficient knowledge in Patient Registration, Credit & Collection and medical related software and computer systems. Three years related work experience that would indicate a high level of communication skills and organizational ability.

Required Certification/Registration: n/a

Physical Requirements: Routine sedentary office position requiring manual dexterity, visual acuity and ability to communicate with others. Need the ability to work a flexible 37.5-hour week, including occasional evening hours.
Working Conditions:

• Environmental Demands and Exposure to Hazards: Works in a clean, well- lighted, heated or ventilated facility. No routine exposure to hazards.
• Physical Demands: Demonstrates physical and functional ability to perform full anatomical range of motion to accomplish tasks. Evidence of visual and aural acuity and finger and hand dexterity to operate computer and office equipment. Can withstand long periods of sitting, standing and/or constant walking. Ability to lift 10 lbs.
• Mental Demands: Ability to foster collaborative relationships, to work well under pressure, to organize and synthesize new information, and prioritize tasks. Possesses critical thinking, analytical skills and flexibility. Ability to multi-task. Required detailed attention to work in an environment where interruptions cannot be controlled. Demonstrates sensitivity to customer needs and expectations. May be subject to irregular hours including evenings or potentially weekends to participate in operational and community events as necessary.