Account Representative - Air Export

Account Representative - Air Export

Our Account Rep- Air Export is responsible for coordinating and executing shipments to ensure adequate service levels of clients are met. This position supports the company's day to day functions and is the direct liaison for assigned shipments.

Check out our jobs at workatGEODIS.com or text DELIVER to 88300 to apply!

ABOUT THE TEAM:

At GEODIS, we don’t just move goods through the supply chain, we are passionate about helping you move your career to the next level. As a company, our emphasis on excellence has made us a global supply chain leader, committed to helping clients overcome their logistical constraints. We could not do this without our people, our GEODIANS, and a culture of transparency, inclusion, trust, and respect.

No matter what position you’re in or where you’re located across our 160+ locations in the United States, you’ll find yourself contributing to the success of some of the biggest brands in the world, all while you #KeepRising in your career.

Job Duties:

• Serves as the customer service liaison between OHL and the customer
• Processes all documents and information requests received from OHL
• Opens files, enters notes, information and document requests in Cargo wise system
• Sends information/document requests to company's employees, suppliers, service providers or overseas production offices as needed.
• Communicates with specified offices, departments, and teams on all issues affecting Air Export
• Files document requests, correspondence and documents in a file folder identified by the applicable shipping number
• Ensures compliance with regard to TSA and/or government regulations such as AES (Automated Export System)
• Coordinates shipping details with overseas agent
• Convert and verify shipment weight and volume
• Calculate rates and price conversions; profit and loss analysis
• Maintain communication with customers, carriers and vendors
• Coordinate pick-ups and invoice files
• Assist customers with question complaints, requests, tracking and tracing
• Process, arrange and coordinate cargo bookings with customer and overseas agents
• Handles accounting processes accurately and in a timely manner
• Coordination of transportation of shipments from customers door to airport of destination
• Arrange bookings with airlines, review documentation, issue documents to meet government regulations and carrier regulations.
• Enter shipments in Cargo wise ii; haw, manifest, maw’s, certified of origins, letters of credit.
• Coordinate with warehouse operations planning loads to capacity and to meet airline cut offs.
• Instruct warehouse staff to properly build and deliver against pick lists manifest to gain profitability
• Communication with customer and overseas agents or offices
• Will provide pre alerts to customers and agents or OHL offices,
• Must have knowledge of buying/selling rates to ensure profitability
• Ensure email and telephone calls are promptly and politely answered

Requirements:

• High school diploma or GED (General Education Diploma) equivalency
• Minimum 3 years’ experience in exportation of goods or an equivalent combination of both education and experience.
• Knowledge of TSA and Government Agency requirements
• Knowledge of the movement of freight via air and/or truck
• Knowledge of Hazmat shipping requirements
• PC literate with experience with Microsoft Outlook, Work, Access and Excel
• DG (Dangerous Goods) certification preferred

Environment:

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is required to stand; walk; and stoop, kneel, or crouch. The employee is frequently required to sit, reach with hands and arms, and talk or hear. The employee regularly lifts and/or moves up to 50 pounds. While performing the duties of this job the employee is occasionally exposed to moving mechanical parts and vehicles. The employee is regularly exposed to ambient lighting and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.

Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.