Address
Form of workJob Description
Patient Access Representative I
We are looking for a Patient Access Rep near Akron, OH. Preferred experience is someone with call center, scheduling, healthcare customer service experience. We are looking to set up interviews currently!
Hours: 7-4 or 8-5, no weekends
Free parking
Pay: $18.00 - $20.00
Location- Akron, Ohio
Hours - 8:00am -5:00pm
Duties:
We are looking for a Patient Access Rep near Akron, OH. Preferred experience is someone with call center, scheduling, healthcare customer service experience. We are looking to set up interviews currently!
Hours: 7-4 or 8-5, no weekends
Free parking
Pay: $18.00 - $20.00
Location- Akron, Ohio
Hours - 8:00am -5:00pm
Duties:
- Registers patients in an accurate, efficient, and professional manner to ensure integrity of patient data in Cerner and Centricity systems.
- Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities and patient Rights and Responsibilities and Notice of Privacy Practices.
- Follows check-in procedures consistently for all patients ensuring that all forms are collected, completed, signed, and scanned into systems.
- Verifies insurance eligibility for upcoming patient appointments using eligibility system.
- Collects referring physician demographic information for communication and follow-up.
- Performs visit preparation, appointment reminders, records and tracks no-show patients, and other point of service activities as assigned. Handles a wide variety of patient inquiries (on the phone or in person) regarding appointments and services to ensure that patients can access with minimal hassle or delay.
- Answers the telephone in a pleasant and courteous manner within three rings, identifying self, organization, location / department.
- Identifies co-payments / out-of-pocket expenses, advises patients regarding the need for payments at / or prior to the time of service; Identifies patients in need of financial counseling to collect payments by following policies and guidelines; Facilitates the cash collection, as needed, for services rendered and ensures payments received are balanced and batched correctly according to policy. “Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.”
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records
