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Form of workJob Summary
Baptist Medical Center is currently hiring for a Full-Time Days Patient Access Rep II in the Jacksonville, FL area. This is a full-time day shift position Monday - Friday from 8:00 AM - 5:00 PM.
This position is in a call center environment. In this position they will be taking full ownership of the tasks related to this position and provides successful outcomes that will enhance the reputation of Baptist Health and ensures a first positive impression from a patient experience perspective.
As a Patient Access Rep II, you will be responsible for:
StatusFull-Time
Shift DetailsDays
Education RequiredHigh School Diploma/GED
Education PreferredAssociate's Degree
License and Certification
*Sign on Bonus $1,000*
Baptist Medical Center is currently hiring for a Full-Time Days Patient Access Rep II in the Jacksonville, FL area. This is a full-time day shift position Monday - Friday from 8:00 AM - 5:00 PM.
This position is in a call center environment. In this position they will be taking full ownership of the tasks related to this position and provides successful outcomes that will enhance the reputation of Baptist Health and ensures a first positive impression from a patient experience perspective.
As a Patient Access Rep II, you will be responsible for:
- Registering patients accurately and efficiently
- Utilizing multiple systems and interfaces Cross-Trained in order to work in multiple Patient Access areas
- Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters
- Contributing to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
- Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
- Maintaining a professional relationship with all clinical and non-clinical team members
- Articulating compliance documentation and ensure completion of required patient consent forms
- Maintaining patient privacy in accordance with HIPAA guidelines
This Patient Access Rep II will be located at Southbank Plaza/Metro Square. If you are interested in this Full-Time Days opportunity, please apply now!
StatusFull-Time
Shift DetailsDays
Education RequiredHigh School Diploma/GED
Education PreferredAssociate's Degree
License and Certification
- Cardiopulmonary Resuscitation Certification (CPR) Required
- Basic Life Support (BLS) Required
- Certified Healthcare Access Associate (CHAA) Preferred
Experience
- 1-2 years Customer Service Experience Required
- 1-2 years Insurance Experience Required
- 1-2 years Healthcare Experience Required
