Address
Form of work
Salary- Department: ACC Centralized Scheduling
- Schedule: Full-time and Part-time, Days Available, Between Monday-Friday, Between 7am-7pm
- Location: Remote
Communicate with patients, participants and staff to accurately schedule patients for prescribed procedures. Perform clerical and reception duties associated with patient registration.
- Gather necessary demographic, insurance and clinical information from patient and enters into appropriate database
- Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures
- Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources
- Coordinate and communicate schedules
- Assist with coordination of activities related to insurance pre-certification/authorization
- Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions
Education:
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required
- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable
Additional Preferences:
- Experience or knowledge with a chat function in a call center environment preferred
- Experience scheduling appointments in a healthcare setting
- Experience taking high volume calls Ability to navigate multiple systems in a remote environment
- Experience with Athena, Dash, Salesforce
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
- Work from home
Healthcare setting:
- Acute care
- Clinic
Medical specialties:
- Cardiology
- Primary Care
Schedule:
- Day shift
- Monday to Friday
Experience:
- Call center: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
- Healthcare: 1 year (Preferred)
Work Location: Remote
