The Position:
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Provide friendly, responsive service to create an exceptional entertainment experience
for our guests. A Birthday Party Host?s attitude greatly affects how Launch Family
Entertainment as a whole is perceived. As Party Host you will oversee the function of
your assigned birthday parties & group events. Your main functions are servicing
birthday parties and group events, properly verifying all waivers, preparing jumpers with
footwear and wristbands, upselling Krave items and party add-ons, and adhering to a
strict timing schedule.
Duties and Responsibilities:
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- Assist guests with waiver completion.
- Properly verify and save new guest waivers.
- Prepare guests for jumping to include wristbands and footwear (if applicable).
- Explain all trampoline and attraction safety rules to jumpers prior to the party starting.
- Responsible for setting up, cleaning up, and maintaining party tables.
- Adhere to a strict party timing schedule.
- Serve food, beverages, and cake to party guests.
- Ensure there is adequate space/seating for all party guests.
- Ensure each party receives everything included in their package.
- Provide an exceptional birthday experience to birthday guest of honor and all parents and guests.
- Keep event check in and work station area clean and organized.
- Monitor, clean, and organize the entire party room as needed.
- Restock any and all party supplies and party add-ons as needed.
- Monitor marketing flyer stocks and replenish as needed.
- Promote additional sales of party add-ons and merchandise.
- Ensure that all trash and debris are cleared from the party room after each party/event.
- Ensure that all chairs, tables, and tablecloths are evenly aligned and tidy after each party/event.
- Ensure all party gifts and belongings have left with the party guest of honor, otherwise, contact party parents when time allows.
- Address thank you note to the birthday guest of honor after the party has concluded.
- Complete opening and closing duties accordingly.
- Performs his or her job in a friendly, courteous manner at all times.
- Performs other duties