Parts Professional (Eqa)

Position: Parts Professional

Want to work for an organization where you are not just another number? What about an organization that provides company-wide bonuses when successful? Here at Craig Taylor Equipment, we believe when the company wins, our team members win!

Here is what you should know about the company:

We are a locally owned and operated organization that is deeply rooted in Alaskan values and traditions. Interested in finding out more about Craig Taylor Equipment and what we stand for? Check out our website at https://craigtaylorequipment.com/about

Our Vision:

• Be the best and most desired place to work!
• Create opportunities for growth, achievement and success (both for employment and customers).
• Be the most trusted and reliable source for building Alaska’s future. Best products, best experience, best value, and best results!

Want to hear what our team members think about working with Peterbilt of Alaska? Check out our website at: https://craigtaylorequipment.com/careers

A little about the position:

The Parts Counter will be responsible for the sale of equipment parts and accessories by researching customer requirements, controlling parts inventory, processing invoices and payment, and managing return cores and warranty parts. Please see duties below.

Information about the location you’ll be working at:

Here in Anchorage, we have a large showroom floor, with an Alaskan feel.

What to know about leadership:

Here at Craig Taylor Equipment, we strive to have great leadership! Our professional group of leaders truly cares about our team members, safety, our vision, and our values. We believe in being down to earth and having an open-door policy. Want to work with awesome leadership? Look no further, we’ve got the best!

Some of the duties of this position:

• Greet and interact with customers.
• Assists all customers in selecting required parts in a friendly, professional, and efficient manner.
• Manage incoming and outgoing phone traffic.
• Assist outside sales staff with technical, inventory, and pricing information
• Identify and record lost sales opportunities to ensure inventory performance remains at a high level.
• Consistently follow up on outstanding backorders and aging will-call items.
• Receives payment from retail customers or obtains credit authorization.
• Coordinate with delivery drivers for daily delivery and pickups.
• Pull and fill orders from stock for local delivery and outside sales staff.
• Restocking of incorrect or returned parts.
• Notifies parts manager of out of stock parts or shop materials that need immediate attention.
• Source, shop, and order emergency nonstock items from local vendors.
• Communicate order status of special order items with all customers and service departments.
• Ensure that local special order parts are returned to the vendor if not picked up by the customer.
• Makes sure all internal requests for parts are billed on the service repair order.
• Ensures that all charge sales are signed by the customer.
• Ensures that all customers receive their copy of the invoice.
• Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
• Other duties may be assigned by management.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Skills for success:

· High school diploma or GED (preferred).

· Have great communication and time management skills.

Our job requirements:

· Able to work 40+ hrs per week.

· Have a valid driver's license and a clean driving record.

A little about the physical requirements:

The physical demands described here represent those that must be met by the team member to successfully perform the essential functions of this job. Team members must be able to lift at least 30 pounds on a regular basis and be able to stand for long periods of time. Bending, lifting, and pushing will also be required.

Safety is key:

Here at Craig Taylor Equipment, we truly care about the safety of our team members and customers. We believe that it is every team member's responsibility to provide a safe work environment by following all safety policies and standards, completing our onboarding safety requirements, and monthly safety training.

We care:

Here at Craig Taylor Equipment, we are an equal opportunity employer and will not discriminate in recruiting, hiring, training, promotions, transfer, discharge, compensation or any other term or condition of employment based of race, religion, color, age, sex, national origin, gender, or on the basis of disability if the team member can perform the essential function of the job, with a reasonable accommodation if necessary.

The great benefits we provide:

· $15,000 life insurance policy fully paid for by employer after 1st of the month following 60 days of full-time employment.

· PPO and HSA medical plans available after 1st of the month following 60 days of full-time employment. *** HSA contribution by employer for those who participate in our HSA-eligible plans!

· Already covered for insurance? We provide a $40 dollar bi-weekly stipend for team members who choose not to participate in our medical plans.

· Supplemental benefits available after 1st of the month following 60 days of full-time employment.

· 2 weeks of paid time off (PTO) a year with an accrual starting after 90 days of full-time employment.

· Participation in GGOB (Great Game of Business), when the company wins, you win!

· Ability to participate in monthly financial wellness webinars with our financial consulting firm.

· Employee Assistance Program (EAP).

· 7-8 paid holidays, plus 2 floating holidays.

· Ability to rent equipment for personal use at no cost.

· Discount on purchasing equipment.

· Continuing education training and annual training.

· Growth opportunities!