Parts Manager

WHO WE ARE:
As the leading distributor of public works equipment, Joe Johnson Equipment (JJE) provides mobile infrastructure-
maintenance equipment to municipalities and contractors across Canada and the US. Through our branch network, we sell, rent, lease, service and support vacuum trucks, refuse & recycling collection vehicles, street sweepers, sewer cleaners, and inspection cameras.
JJE is a dynamic and growing organization, focused on maintaining an "employer of choice" culture. We have a stable, team-based, and collaborative work environment that drives our organization to be best-in-class within our industry. We offer opportunities across Canada and the U.S. and are committed to providing challenging and rewarding career paths for our employees. JJE provides very competitive compensation packages, robust group benefits and an opportunity to grow professionally.
JJE is a proud subsidiary of Federal Signal Corporation.
PARTS MANAGER
LOCATION:Monroe, NC
WORK ENVIRONMENT: Warehouse & Office
TYPE:Full-Time (Monday-Friday)
SUMMARY:
The Parts Manager will be responsible for the daily operations of the Parts department including delivering optimal customer service and parts knowledge to internal (Rentals, Sales and Service Departments) and external customers. This position performs a variety of duties including providing price quotations, checking inventory for product availability, providing delivery dates to customers and verifying prices.
ABOUT YOU:

• Strong verbal and written communication skills and demonstrated ability to work well with individuals within and outside of the organization
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to prioritize and organize workload in a fast-paced environment
• Basic mathematical skills
• Supportive and collaborative leadership skills
• Able to effectively communicate with all other departments in the facility
• Detail-oriented individual with a strong work ethic and positive team attitude

POSITION REQUIREMENTS/QUALIFICATIONS:
Education/ Certification:

• Business Diploma or Certificate considered an asset
• Valid driver's license with a clean driver's abstract

Experience:

• 3-5 years' experience in a heavy equipment, construction or automotive parts and/or service environment
• Previous management of teams
• 3-5 years' experience in Inventory Management
• Strong computer skills including Microsoft Office and ERP/Inventory Management systems
• Mechanical aptitude or previous exposure to heavy equipment parts

POSITION RESPONSIBILITIES:

• Provide customer service to both internal and external customers to meet their parts needs in alignment with the company's parts protocols and processes
• Monitor department progress regularly and provide reports to Management commenting on key drivers of results
• Provide leadership, training, and onboarding to various parts team members to ensure standard processes and productivity/output
• Receive parts requests from customers in person, through the internal Order Confirmation Process, by phone or email and respond with a quote or information in a timely manner
• Receive, provide and issue purchase orders and receipts of goods
• Research availability of parts, either within the facility or from other resources as necessary
• Search part numbers using a computer or standard catalogue
• Mark materials with identifying information to communicate parts allocations to service work orders

SAFETY DUTIES & RESPONSIBILITIES
Employees must:

• Work in compliance with the appropriate safety legislation/regulations/safety policies
• Report any known workplace hazard or safety violations
• Cooperate with their workplace's Safety Committee or health and safety representative

• Use any safety equipment, protective devices or clothing required
• Not remove or make ineffective any protective device required by the Company or by the regulations.

OTHER DETAILS
Supervision of Others:

• 2-4 individuals - Shipping/Receiving & Parts Technicians

Travel Expectations:

• 5% -10%

Physical Demand:

• Frequently required to lift and move moderately heavy objects
• Frequently required to remain in a stationary position
• Occasionally standing and walking
• Must be able to lift 50 lbs

WHY WORK AT JJE?

• Talented, dedicated and passionate team to work with
• Exceptional best-in-class products and service offerings for our customers
• Market-competitive compensation package with annual increase opportunities
• Premium Group Benefits
• 401(k) Employer Matching Program
• Paid Personal Days
• Educational Scholarship Program
• Tuition Reimbursement
• Employee & Family Assistance Program (EAP)
• Federally recognized as a certified Employment Equity organization
• Our Core People Values: Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition

If you are looking for a new opportunity, then we at Joe Johnson Equipment welcome your application. We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted.
If you are contacted for an interview and require any accommodation, please notify HR in advance and we will provide applicable accommodation.