Address
Form of work
SalaryJob Expectations
The priority of this job is quick and complete service of orders placed at the counter and accuracy in handling merchandise. Must speak Spanish and English*
Parts Counter Sales, parts stocking, parts pulling, inventory control, In-shop equipment repair, unloading of delivery trucks using a forklift.
- Promptly and professionally greet customer
- Maintain a neat and clean counter area and organized and clean receiving area to avoid accidents
- Restock counter area displays/shelves
- Stay up to date with product knowledge
- Determine specific product needed by customer
- Recommend additional items/services to fully meet customer needs
- Create accurate sales orders (specific to job)
- Resolve customer issues promptly and courteously
- Accurately process returns
- Gather information about customer(s) and projects to help improve service
- Share information with Inside/Outside Sales team as appropriate
- Assist with pulling orders (as needed)
- Receive and unpack of deliveries promptly and accurately
- Check that delivery quantities match the shipping documents
- Consistently store deliveries in appropriate location within the warehouse
- Accurately pull merchandise to be shipped from warehouse
- Package all merchandise to avoid damage in shipping
- Pack customer orders to facilitate easy unpacking
- Accurate preparation of shipping documents
- Adhere to all OSHA safety requirements
- Be willing to perform any job/task as assigned and needed to meet customer expectations**
Skills Needed:
- Deep Product Knowledge
- Must speak Spanish and English*
- Excellent phone skills
- Ability to “suggestive sell”
- Ability to access/navigate vendor websites
- Ability to negotiate with customers on pricing (balancing profit and service relationship)
- Attention to detail and organization skills
- Ability to lift 75 lbs.
- Ability to work at height
- Ability to work in inclement inside/outside weather conditions
- Ability to operate variety of warehouse lift equipment
- Ability to work effectively on a team and communicate with others
Job Type: Full-time
Experience:
- customer service: 1 year (Preferred)
- warehouse: 1 year (Preferred)
Work authorization:
- United States (Required)
Hours per Week:
- 40
Working days:
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
Benefits offered:
- Paid time off
- Health insurance
- Dental insurance
- Other types of insurance
Pay frequency:
- Every week
Physical Requirements:
- Walking
- Standing
- Stooping
- Kneeling
- Climbing
- Pushing
- Pulling
- Repetitive lifting
Management:
- Store Manager
Shifts announced:
- N/A - fixed schedules
Employees working per shift:
- 5 or fewer
Working days:
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
Typical end time:
- 5PM
Typical start time:
- 8AM
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
